Monk Free Gift BOGO & Upsell

The app is super simple to use (I'm reasonably new to this kind of tech) and has so much functionality - so many options and perfect for what we need as a growing brand. Their livechat was extremely helpful and so quick and responsive! Huge shout out to Jay for being so hands on and proactive. Questions answered within minutes!

Absolutely insane customer experience with MONK.

Had a completely broken gift feature in my cart — clearly some technical mess on the backend. Expected the usual support nightmare… but nope. These guys jumped in immediately, diagnosed it fast, and fixed it ridiculously quickly.

No back-and-forth, no excuses, no wasting time. Just sharp, competent execution.

This is what elite-level support actually looks like — fast, technical, and effective.

If you're running e-commerce and not using MONK, you're probably leaving money on the table.

Respect.

I had an issue with a transparent checkout popup, i reached out to monk and within the hour I received support and a google link to book my virtual walkthrough/solution.

Kirtha helped me out and was so intelligent and quick on where to go and what set up to change to allow my feature to work.

Monk has been a very useful app for me, and with this great customer service, i rate it 5/5

Great support and easy to work with.

Great app with very responsive and helpful customer support. Questions are handled quickly and the team is always willing to help and think along.

helped to fix an issue with responsive team who was very willing to help ◡̈

Very happy with the customer support - they reply quickly and are always very helpful

The app is easy to set up and works well. When we met some issues, the customer service and support is fast and solved it efficiently. The auto add free gift with discount code is a must have. Very recommended!

Great app, quick to help on the live chat

Ótimo suporte, respondeu rápido e resolveu meu problema, recomendo