Monk Free Gift+Checkout Upsell
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=== DON'T INSTALL THIS APP ===
Warning: Avoid downloading or trying this app!
I subscribed, paid, and gained no benefit from my subscription to this app it was a total loss.
The customer service is extremely poor. They keep you waiting for hours and ask you to add them as a collaborator account. Then, they request permissions to access orders and steal customer information, including their email ...
1. The merchant uninstalled the app during their free trial and did not pay for the app (the usual 7 day free trial was extended by 7 more days upon request)
2. We requested ...
I would avoid. A CRO company told us about this app. We downloaded it for the trial but it lacked basic functions that Rebuy or Upcart have. Then the company asked to use our logo on their website to highlight large merchants using their software. We told them we're not even using it. Turns out we were being billed and we never used the product. But they wouldn't refund us the funds.
Read the ...
Update(Sept 2024): The app charges a flat monthly fee based on the total orders processed by the online store. This is specified when a trial is started as well as in our ...
App is seriously glitchy. Installed and tested a few different offer types. Had problems with product variant selector not updating on my offer products, products were erratically appearing and disappearing when they shouldn't have based on conditions set in the app. The final straw was after trying to remove or update offer products and quantities in the cart, the cart threw an error and went ...
Update(Sept 2024): Almost all the issues faced by this store were due to the theme they were using. It seems to have been a poorly coded, non-official theme purchased from a ...
rubbish apps .. charge me money,...... I never use it apps and just install charge me $ dollar.... rubbish apps ...try to scam us.
Update(July '23): A full refund has been processed.
This should not have happened. We apologize that you were billed even though you did not make use of the app. Please see ...
There are a lot of bugs and issues in the app. We raised multiple tickets that it was not passing any of the discounts to our 1 click checkout setup but they kept saying it was an issue with the checkout partner while the checkout partner said otherwise.
Also when we asked them to help move a widget by adding space below the add to cart button, they failed to do that. We had already done that in ...
Update(Sept 2024): The store was using a third-party non Shopify checkout which does not support post purchase upsells. The app has post purchase upselling powered via ...
Was looking for an Upsell for the holiday sales, but the customer support never reply my question after waiting for a week still nothing.
We did reply to them via email a couple of times but seems like the email address they provided was a non responsive one.
Why can't they make a normal gift app. Please note that promo codes for discounts will no longer work in your store... You can add only one gift.
Update(Sept 2024): 1. Monk is built as a unified upsell + gift app to ensure merchants do not have to use several similar apps (too many apps can bloat subscription fees as ...
This app uses a workaround creating "Draft Orders" and so when we went live it created errors in our reporting and workflow for "Online Orders." Also, it was not working consistently and only half of our customers had the promotion added to their cart.
Update (June '23): The app now uses Shopify Functions instead of Draft Orders.
We use Shopify's Draft Order mechanism because it provides incredible flexibility in the way ...