Monk Free Gift+Checkout Upsell
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
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=== DON'T INSTALL THIS APP ===
Warning: Avoid downloading or trying this app!
I subscribed, paid, and gained no benefit from my subscription to this app it was a total loss.
The customer service is extremely poor. They keep you waiting for hours and ask you to add them as a collaborator account. Then, they request permissions to access orders and steal customer information, including their email addresses and phone numbers, during the time you’re waiting for them to fix the issue.
They failed to resolve the problem, which was that the gift discount couldn't be applied correctly. The app also caused issues on the site, including confusing redirects that disrupted visitors and constant refreshes when adding products to the cart, significantly slowing down the website's performance.
1. The merchant uninstalled the app during their free trial and did not pay for the app (the usual 7 day free trial was extended by 7 more days upon request)
2. We requested for collaborator access to their store for 2 reasons:
a. Some of their orders did not recieve the free gift with purchase as intended and our team was asked to investigate the matter. No data was stored or stolen as the merchant claims. We follow extremely strict data privacy practices and are GDPR as well as Shopify compliant. We can share the app's privacy policy upon request.
b. The store's theme was interfering with the app applying discounts and we requested to take a look at their theme code to identify the root cause but the app was uninstalled before we could find a resolution.
I urge the reader of this review to go through any of the other 500+ reviews as evidence that these claims are false and inaccurate.
Great Work, Helped me throughout the entire process setting up the application on my website.
Amazing support! Great job Jay!
Just started using this app. I'm still on the free trial but will definitely be keeping it on. It may seem quite a lot cost wise at first but it has everything within the one app so you don't need to have 3 to 4 separate apps that all mount up to the same cost. Overall it is a great addition to my site. Easy to use and support is available straight away. Would highly recommend!
Absolutely great app and even greater customer service. It took one email, and they responded back with a solution within 5 minutes. Thank you so much!!
top application and very professional customer service. thanks for the support Faheed.
It is performing exactly the way that we needed it to. And the customer service was excellent.
I must say that Jay was prompt enough to handle my queries. I also appreciate the availability of quick support on Monk.
The best app for this cause. The team offers quick support and never fails to amaze me with their lightning fast replies.
App has been great so far. Has a lot features that usually takes multiple apps. Great support, very fast replies! Excited to see how this app can help increase our sales!