Monk Free Gift+Checkout Upsell
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Easy to setup, and support were very helpful in troubleshooting the problems I initially had getting the popup to show.
SO EASY! So helpful. support is awesome and fast as well. Thank you SO much. Definitely recommend A++++
Had high hopes for this app. Their tech support was very responsive and they attempted to be as helpful as possible. They get an A+ for customer engagement. Unfortunately, I experienced limitations and glitches with the app that ended it's usefulness. During our use of the app our conversions were severely impacted - partly because we didn't realize it had shut off the ability to enter discounts. Talked to their tech support about it and they helped solve, but conversions continued to be very poor. Maybe it wasn't the app or maybe it was, but after uninstalling the app our conversions returned to normal. This app seems to be headed in the right direction but right now it seems like they need to refine it some more. This app might work for your setup but I would not recommend it at this time.
Update(Sept 2024): There was a bug in the app that caused this discount issue and was fixed in March 2023
I'm using this app for Black Friday and it has help me a lot. Specially because the Customer Service team contacted me and let me know of an error I made when setting up a free gift, wow!! If it wasn't for them, I wouldn't realize it and fix it! Thank you so much ❤️ This app is awesome!! ⭐⭐⭐⭐⭐
good support
There are a lot of bugs and issues in the app. We raised multiple tickets that it was not passing any of the discounts to our 1 click checkout setup but they kept saying it was an issue with the checkout partner while the checkout partner said otherwise.
Also when we asked them to help move a widget by adding space below the add to cart button, they failed to do that. We had already done that in our theme but it was not working and their support team was of no help. Also, now they are not available for live chat support, so you just keep writing back and forth on emails without any resolution
Update(Sept 2024): The store was using a third-party non Shopify checkout which does not support post purchase upsells. The app has post purchase upselling powered via Shopify's official Checkout Extension which is incompatible with this particular third-party checkout solution.
We have 400+ reviews talking about how swift and helpful our support is. We do our very best to help our merchants resolve any issues they face immediately but the roadblocks on this store were complicated in nature and resolving them real-time on live chat would not have been possible which is why we suggested emails.
Nice app, and very good support. Too early to judge how efficient it is to increase average order value.. will see :)
A very good app and a nice support on your side. I´m happy about this...............................
I've tried a few apps similar to this, but this one is by far the best! Easy to setup, and free to use if your sales are under a certain amount. I did have an issue with it not working at first but Murtuza from customer support helped me and and it was solved the same day! Thanks Monk & Murtuza!
Very fast and helpful support. I haven't used the app fully but I will come back for a review in a few days. Looks very promising and easy to use as a customer. thank you for the great support