Monk Free Gift+Checkout Upsell
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
รีวิว (509)
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I like the app very much. The support is very helpfull and replying fast :-) 10/10
Great features and customer service, thanks (Priyasha)!
=== DON'T INSTALL THIS APP ===
Warning: Avoid downloading or trying this app!
I subscribed, paid, and gained no benefit from my subscription to this app it was a total loss.
The customer service is extremely poor. They keep you waiting for hours and ask you to add them as a collaborator account. Then, they request permissions to access orders and steal customer information, including their email addresses and phone numbers, during the time you’re waiting for them to fix the issue.
They failed to resolve the problem, which was that the gift discount couldn't be applied correctly. The app also caused issues on the site, including confusing redirects that disrupted visitors and constant refreshes when adding products to the cart, significantly slowing down the website's performance.
1. The merchant uninstalled the app during their free trial and did not pay for the app
2. We requested for collaborator access to their store for 2 reasons:
a. Some of their orders did not recieve the free gift with purchase as intended and our team was asked to investigate the matter. No data was stored or stolen as the merchant claims. We follow extremely strict data privacy practices and are GDPR as well as Shopify compliant. We can share the app's privacy policy upon request.
b. The store's theme was interfering with the app applying discounts and we requested to take a look at their theme code to identify the root cause but the app was uninstalled before we could find a resolution.
I urge the reader of this review to go through any of the other 500+ reviews as evidence that these claims are false and inaccurate.
This is the only app that can meet all the conditions we need for GWP. Faheed and his team are very helpful in solving all the issues I have when I'm panicking last minute while having so many tasks I still need to do. Fingers crossed everything goes well when our sale goes live!
Great app! Does everything we want it to do and support via live chat is really fast and helpful. Monk has helped us enormously in growing our business.
Lovely app, and great customer support. Faheed helped with the placement inquiry exactly how we wanted it.
quick customer service!
A very great app for offering Free Gifts in Shopify store!
Amazing
great support