Monk Free Gift+Checkout Upsell

Monk Free Gift+Checkout Upsell

评论 (533)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年11月24日

super responsive team!! very quick to help me get everything in order for my black friday offer!thanks

Megan Therese Couture
英国
13天 人在使用应用
2024年11月25日

Monk was easy to install and the integrations to customize the app to fit our website's aesthetic were seamless. I was able to add everything according to our brand guidelines, including special fonts and colors.

Ravish was also super helpful and responsive while we were running tests to make sure the app works on mobile & web.

I would definitely recommend the app to other digital specialists such as myself.

Innersense Organic Beauty Inc
美国
3天 人在使用应用
2024年10月16日

I must say that Jay was prompt enough to handle my queries. I also appreciate the availability of quick support on Monk.

Love to Love US
美国
大约2个月 人在使用应用
2024年10月25日

Just started using this app. I'm still on the free trial but will definitely be keeping it on. It may seem quite a lot cost wise at first but it has everything within the one app so you don't need to have 3 to 4 separate apps that all mount up to the same cost. Overall it is a great addition to my site. Easy to use and support is available straight away. Would highly recommend!

Red Torpedo
英国
1天 人在使用应用
2024年10月18日

The best app for this cause. The team offers quick support and never fails to amaze me with their lightning fast replies.

AV Shack
印度
3个月 人在使用应用
2024年11月21日

This is the only app that can meet all the conditions we need for GWP. Faheed and his team are very helpful in solving all the issues I have when I'm panicking last minute while having so many tasks I still need to do. Fingers crossed everything goes well when our sale goes live!

By Amica
澳大利亚
8天 人在使用应用
2024年11月21日

=== DON'T INSTALL THIS APP ===

Warning: Avoid downloading or trying this app!

I subscribed, paid, and gained no benefit from my subscription to this app it was a total loss.

The customer service is extremely poor. They keep you waiting for hours and ask you to add them as a collaborator account. Then, they request permissions to access orders and steal customer information, including their email addresses and phone numbers, during the time you’re waiting for them to fix the issue.

They failed to resolve the problem, which was that the gift discount couldn't be applied correctly. The app also caused issues on the site, including confusing redirects that disrupted visitors and constant refreshes when adding products to the cart, significantly slowing down the website's performance.

DKHOUN
沙特阿拉伯
10天 人在使用应用
Monk Commerce已回复 2024年11月22日

1. The merchant uninstalled the app during their free trial and did not pay for the app (the usual 7 day free trial was extended by 7 more days upon request)
2. We requested for collaborator access to their store for 2 reasons:

a. Some of their orders did not recieve the free gift with purchase as intended and our team was asked to investigate the matter. No data was stored or stolen as the merchant claims. We follow extremely strict data privacy practices and are GDPR as well as Shopify compliant. We can share the app's privacy policy upon request.

b. The store's theme was interfering with the app applying discounts and we requested to take a look at their theme code to identify the root cause but the app was uninstalled before we could find a resolution.

I urge the reader of this review to go through any of the other 500+ reviews as evidence that these claims are false and inaccurate.

2024年11月30日

Love this app! exactly what we have always wanted. Its easy to install and the support is fabulous! Highly recommend

Samson & Charlie
澳大利亚
14天 人在使用应用
2024年11月4日

top application and very professional customer service. thanks for the support Faheed.

Bloesi
英国
3个月 人在使用应用
2024年11月21日

Amazing support! Great job Jay!

Rippin Moto
美国
12个月 人在使用应用