Monk Free Gift+Checkout Upsell

The Application is great and being further developed which is key for us. The app is simple to use and the support team are super fast and consistent at replying with any troubles we may have had. I can highly recommend 5 Stars

Selling option bundles are basic upsell / cross sell and need a bit more work to come up to competitor app standards. Being free the basic sell features are ok and the configurable colours and text is pretty good. The app suffers from inability to BOGOF, inability to include a free item into a bundle, or be able to discount more if customers buy more. Sadly other apps provide these features. The side pop-up needs refinement performance wise as it causes a noticeable slow down on the page. Overall a good app but needs more given it has moved to a subscription model.

App is great. Customer service is even better! They are really 24/7. They answer your questions in a heartbeat day or night.

Really cool app, looking forward to improving the customer experience on our free gifts strategy. I've been super impressed with the support team. Very fast and helpful.

Murtuza was very patient and helpful! I appreciate the prompt service and would recommend this app to others.

Awesome customer service, they helped me instantly and helped me fix it. Easy to use app with lots of functionality. Very complete and easy to use.
Recommendations: I would add a form add-on to the cross-selling products and a button that (optionally) redirects the customers to a "view more" page.

Impressive how almost everything in the app is configurable and can be customized to fit any theme and storefront. Waiting for some more features after which they'd be great app all around - but still 5/5 for what they have today & the swift customer support.

muy buena, murtaza un autentico crack. me ayudo mucho. es un poco larga para moda, porque tienes que hacer muchos pasos para un crossell bueno

Great experience working with the support team. They were fast and fixed our issue in around 5 minutes. Thank you!

While the analytics really leave something to be desired, the ease of use to set up this app, personalize it, stack discounts and features, and create a better customer experience is really all top-notch. The customer service in itself is worth every penny. I've reached out to them multiple times through the chat and have had resolutions and answers well within an hour. They're friendly, quick to respond, and open about what they know needs to improve and their plans for doing so.
If you're looking for a super easy, user-friendly experience to enhance your customer's experience, I would 100% recommend Monk.