Monk Free Gift+Checkout Upsell

good support team, got my issue fixed in few minutes.

I recently had an issue and had to ask for support, I received help from Ravish from the customer service team, and I must say, the experience was outstanding! I was struggling with configuring certain options, and Ravish went above and beyond to assist me.

Not only did he patiently guide me through the process, but he also took the initiative to send me step-by-step instructional videos tailored to my specific needs. This personalized touch made the entire troubleshooting process incredibly smooth and efficient.

What truly stood out was Ravish's dedication – he stayed connected throughout the entire time, providing real-time support. Having him in line while I worked through the issue was immensely helpful. His expertise, along with the willingness to go that extra mile, made me feel valued as a customer.

Overall, I'm extremely satisfied with the level of service provided by Ravish and the entire customer support team. Kudos to them for setting a high standard for customer care! I highly recommend this Monk, not just for its functionality but for the exceptional support that comes with it.

Thank you, Ravish, and the entire team, for making my experience a positive one!

A really solid app packed with features and works seamlessly. We needed a gift with purchase functionality for our Black Friday sale and this app delivered. The support is superb too with the Monk team ready to answer any questions you may need before or during the use of the app.

nice app!! i like the options and everything works properly

I am just learning to use the app so I needed support several times and they were extremely quick and helpful. (Murtuza and Ananya) Very appreciative of that.

Just uploaded the app! Service is amazing, staff is efficient and helpful. The app is very simple to use and has to many options to create creative offers for your clients.

Monk upsell seems somewhat broken, the progess bar will sometimes add the free gifts,and sometimes it wont, leading to a huge drop in CVR. This also goes for running other discounts along side it, getting it stuck in an infinite loop.

Outstanding customer service! Whenever I have any questions or concerns they are right there and super helpful. Plus, the app itself is great. Definitely would recommend.

The features of this app are great. The name "Monk Free Gift with Purchase" doesn't do its (user friendly) complexity justice. It has a ton of useful features that we couldn't find anywhere else. The support is one of the best that I have encountered. Great app!

The support team was totally perfect by helping me during the last few hours dealing with the set up inside the store on Shopify! Special thanks to Ananya who were with me during the use of the platform. Really grateful for that experience and the whole support I have been receiving.