Rezensionen (12)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 17 % der Bewertungen sind 1 Sterne
30. April 2024

5 stars for customer service!

I'm on a free trial for both Monster Upsells and Monster Checkout at the moment.

It's very easy to use and the checkout looks great without any coding.

The customer service has been incredible so far with staff helping me through set up and offering advice.

Monster Checkout doesn't do everything I need it to at this stage, but they're working on the functions I need it and I'm confident it will be a game changer for our store.

Aus Woodcare
Australien
Ein tag mit der App
15. Februar 2024

Excellent app! Started making more money the first day and they have great support!!

Zamage
Vereinigte Staaten
8 monate mit der App
7. Februar 2023

Best App! Was walked through the installation via support and they had it up and running within minutes.
Just turned a $200 sale into $280 sale with the upsell. Definitely worth installing!

Spectrum Angel Eyes
Australien
Etwa ein jahr mit der App
5. Juli 2023

We recently installed this app with the help of the Monster App team. They were quick to assist and create a demo for us, making the process simply and easy. We also use their Monster Cart Upsells + Free Gift which we love, hence why we decided to test out this new version as well. Monster App is always looking for ways to increase revenue with ease for both the buyer and shopper. The service is second to none, and it is rare we ever have to wait for a response!
Thanks Ty for making a great app!

Grahams Natural USA
Australien
11 monate mit der App
Monster Apps hat geantwortet 5. Juli 2023

Always an absolute pleasure working with the grahams team 🥰🥰🥰🙌🏻🙌🏻🙌🏻🙌🏻 ur All legends!!!

Let’s get some checkout upsells FIRING!!! 🔥🔥🔥

Wohoooo

23. Januar 2023

Love this app! Makes it so easy to do post purchase upsells and the customer support is AMAZING! Thank you so much. Ty and team!

Daily Orders
Australien
6 monate mit der App
18. September 2023

This a great little app for adding that little extra at checkout! The initial setup is so simple, and creating the upsells is straightforward and intuitive. The support is fantastic, and I would highly recommend Ty and his team! If you don't have the app, give it a go!

Tinc Australia
Australien
5 monate mit der App
Monster Apps hat geantwortet 19. September 2023

Thanks a Milllllion mate!!!!! Was so awesome chatting with you!!! Lets get you some EPIC Upselllls!!!!!! 💪🚀

19. September 2023

So far it looks great. Ty has been amazing with helping through the setup process. No sales yet, but hopefully not long now.

Snuggly Jacks Australia
Australien
5 monate mit der App
26. April 2023

Customer service could be better, and the app had features that never worked. Disappointed with what could be a useful app.

Raw for Birds
Australien
Etwa 2 monate mit der App
Monster Apps hat geantwortet 26. April 2023

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps.
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

Bearbeitet am 26. April 2023

Buggy and never worked correctly. Chased their "support" for weeks, trying to get them to fix a problem with the app. Support lied to me multiple times, claiming it was fixed when it wasn't.

Queenslander Aviaries
Australien
Etwa 2 monate mit der App
Monster Apps hat geantwortet 26. April 2023

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps..
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

25. September 2023

Just started our free trial and it's fantastic so far - loving the features and the devs are really hands on and helpful. Seems to offer pretty much everything you'd want from an upsell, and the dash is very easy to navigate. Fingers crossed for a great result!

Oobi
Australien
Etwa ein monat mit der App