Monster Post Purchase Upsells

Monster Post Purchase Upsells

리뷰 (12)

전체 평점
4.5
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
    10
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 17%가 별 1개입니다
    2
2023년 4월 26일

Customer service could be better, and the app had features that never worked. Disappointed with what could be a useful app.

Raw for Birds
오스트레일리아
앱 사용 기간 대략 2개월
답글 Monster Apps 개 2023년 4월 26일

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps.
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

2023년 4월 26일에 편집됨

Buggy and never worked correctly. Chased their "support" for weeks, trying to get them to fix a problem with the app. Support lied to me multiple times, claiming it was fixed when it wasn't.

Queenslander Aviaries
오스트레일리아
앱 사용 기간 대략 2개월
답글 Monster Apps 개 2023년 4월 26일

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps..
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

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