Monster Checkout Upsell

Monster Checkout Upsell

Omtaler (12)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
    10
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 17 % av vurderingene er 1 stjerner
    2
26. april 2023

Customer service could be better, and the app had features that never worked. Disappointed with what could be a useful app.

Raw for Birds
Australia
Rundt 2 måneder bruker appen
Monster Apps svarte 26. april 2023

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps.
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

Redigert 26. april 2023

Buggy and never worked correctly. Chased their "support" for weeks, trying to get them to fix a problem with the app. Support lied to me multiple times, claiming it was fixed when it wasn't.

Queenslander Aviaries
Australia
Rundt 2 måneder bruker appen
Monster Apps svarte 26. april 2023

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps..
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

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