Monster Post Purchase Upsells

Monster Post Purchase Upsells

評價 (12)

整體評分
4.5
各級評分數量
  • 83% 的評分為 5 顆星
    10
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 17% 的評分為 1 顆星
    2
2023年4月26日

Customer service could be better, and the app had features that never worked. Disappointed with what could be a useful app.

Raw for Birds
澳洲
使用應用程式 大約2個月
Monster Apps 已回覆 2023年4月26日

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps.
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

編輯時間：2023年4月26日

Buggy and never worked correctly. Chased their "support" for weeks, trying to get them to fix a problem with the app. Support lied to me multiple times, claiming it was fixed when it wasn't.

Queenslander Aviaries
澳洲
使用應用程式 大約2個月
Monster Apps 已回覆 2023年4月26日

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps..
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

2
2