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This app works well for computers but it makes looking at the store on a phone to busy and it takes up too much real estate. Customers found it confusing on their phones.
Disappointed, got minimal support from recent issue which affected our business and we lost out on sales due to customer frustration. There was an issue with the cart refresh, and it ended up affecting product pages where the customer was sent back to the homepage. Raised a request twice and even sent a video, but got zero response or update on the situation. Really disappointed. Have moved to an alternate.
Have been emailing them a technical question a few times over the last week or so and getting radio silence... support is really not great compared otot other shopify apps
The app is alright but it lack feature. Like they just enabled the subscription feature in cart, considering most brand do free shipping for subscription order they only have free shipping unlock for AOV no subscription and their support is terrible they take forever to reply in all honesty I am looking to switch to another app.
Ty here one of thee founders 🥰 We just released this new feature. Its functionality is perfect for the 1000's of brands using it... however yes.. would be great to add this extra functionality requested.
(To my knowledge - this is the first time its been asked for)
I apologise for the team thinking they could try to make it work for you specifically. We always try our best to make things work for stores however ... we should have stated this was outside of the scope of the product. Unfortuantely we couldn't deliver the solution wanted without rebuilding certain parts of the app.
We will be adding this to our roadmap in the future - All the best.
This app is so good for boost your cart design and function, but I can't believe that this app have not a native support for language translation... the customer service suggest me to install another app for translate the text on the cart, but I, as all other people that use multilanguage Shopify, already have an app for translator, and is not acceptable to install (and pay) another app for translate... please STAFF do your best to integrate this, we already pay to use your app! P.S: I'm not asking for an integration with my translating app, but to let MonsterCart APP (a very game changer app) to let translate the text natively from the app settings.
We do not integrate with your existing translating app. As per support conversations.
Unfortunately, it's up to them to build the code to make it work. We are code wizards but we can't play God 😅 and force them to do it. - For anyone reading this... as we say in our integrations lists... we are compatible with the #1 language app on Shopify - Transcy. If other language apps want to support us feel free!!! 🙌🥰