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I signed up for 2 Monster App Softwares to help my customer's Shopify Experience, as well as my company increase revenue and experience opportunities.
I have built an out of the box store front that doesn't integrate automatically when you install and activate it...
I sent a simple support request, correspondence was seamless, I gave permission on the back end for them to take a look, and less than 12 hours later, they embedded both apps, and got them running perfectly by the time I logged in the next morning!
I'm still in my "30 Day Free Trial" of the apps (literally less than 24hours since I signed up), and I am already extremely impressed!
10/10 recommend!
Angelica was very helpful and great to communicate too, she helped me with product discounts and how I can apply it to the Monster app. She made the process very easy to understand. Thank you so much for her help!
Great App to improve AOV. Support is also very helpful!!
Very Helpful when I had a question, solved it within 10 minutes
Charlene was super responsive and nice, don't have any faults to say. App seems good too.
best customer service. prompt and always knowledgable !
On the trial version right now and the support team is AMAZING. They get back to you right away, and can do customizations if you need. 10/10 will let the trial run and pay for the app!
Support are human and prompt and friendly, Can-do attitude. Everything you want :-)
I am always happy with the quick response and assistance from the team. Angelica was especially helpful for me today. Thank you!
Ran into some issue upon installment, I contacted their customer support to find a solution and received one right away! Very happy with the purchase of this app! Special thanks to Shada for sorting things out for us!