Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 avril 2024

this entire app does not work
super hard to customize
my customers click add to cart and it takes them to the homepage
then the add to cart pops up
then when you try and click the terrible looking upsell
it doesnt even work
support isnt online during normal USA working hours

I heard great things about this platform but overall experience has been terrible. I get things happen with these apps but when you are not even available to respond during normal working hours? Thats insane.

DO NOT USE THIS APP!

Retro Revive
États-Unis
8 jours d’utilisation de l’application
Monster Apps a répondu 22 avril 2024

Hi team 🥰 Our app has integrated seamlessly with 4000+ stores out of the box - However your specific theme is a rare one we have to work on manually. Looking through records - I see team responded to your message within 6 minutes. I'm sorry if you expected it to be faster. Support is sometimes working with multiple stores and gets to you as soon as possible. If you would give us a chance we'd love to help get your app up and running perfectly.

(Also.. just wanted to bring to your attention... your store may have recently been hacked. I can see a different site appear when clicking your URL. Hoping you can get it fixed soon and back selling) Ty 🙏🏻

19 avril 2024

The support is amazingly fast and efficient ! I had an issue and was able to fix it within minutes ! Really recommended app and support.

Naeliva
Allemagne
14 jours d’utilisation de l’application
Modifié le 6 mars 2024

absolutely loving this customer service team
always so helpful and get the job done right away

HIGHLY RECOMMEND!

Glam Body
Australie
21 jours d’utilisation de l’application
Modifié le 19 février 2024

The idea is really cool, but I had two problems from the start. The support reached out to me and helped me fix all the problems. really appreciated that. app works great now.

ADHD Monk
Espagne
15 jours d’utilisation de l’application
18 mars 2024

Awesome App, very easy to use and the assistance is quick and very detailed. Charlene was super helpful, even pointed out issues within the store I missed. HIGHLY RECOMMENDED!!!!!

Grandadmirations
États-Unis
9 jours d’utilisation de l’application
3 mars 2024

The customer service is A+++++. I had a question about a discount and not only did their chat support respond and help me right away but fixed a problem they found on my page that was hindering the app from working correctly. Thank you Angelica for your great customer service!

Whirlwind Wishes
États-Unis
1 jour d’utilisation de l’application
14 février 2024

best customer support EVERRR, super fast and they will literally do anything for you and u just have to sit back and relax LOL

Rozi
États-Unis
11 jours d’utilisation de l’application
1 février 2024

What a great service! Raneen helped me with alot of things that took close to an hour, even noticing some errors by herself! Cant recommend them enough!

NOVALIYE
Pays-Bas
13 jours d’utilisation de l’application
2 janvier 2024

An exceptional use experience! I'm thrilled with Moster Cart Upsell and how it has boosted my conversions. The ease of use and the ability to customize additional offers really made a difference. Additionally, I want to give a special shoutout to Charlene for providing outstanding support. Her attention and expertise made the whole process even smoother. Thank you, Moster Cart Upsell, and thank you, Charlene, for exceptional customer service!

Beoka Therapy USA
États-Unis
4 mois d’utilisation de l’application
17 février 2024

Excellent service, both times I've had questions or issues they were quick to solve it!

Mooi Metal Art
États-Unis
Environ un mois d’utilisation de l’application