Monster Cart Upsell+Free Gifts

This app is truly fantastic, I can't recommend it enough! Starting from the functions of the app to customer support. The app operates smoothly and is very fast, it doesn't even look like a third-party app but more like is integrated into the theme, that's how fast it is. After, we have customer support which is absolutely phenomenal! It answers in no time and makes sure to fix everything. It provides a lot of customization options and if needed, they even provide you with their developer to do some custom changes. Tried several apps in this niche these days and none is near to this. 10/10!

Highly recommend this app for higher conversion rates. Customer service is great and I usually have a response for any queries within minutes. Definitely recommend if you like a place for your cart upsells and campaigns to be all-in-one.

Charlene was lovely and very knowledgeable, thank you! She helped me learn quickly and jumped in to fix when I couldn't figure it out.

THIS APP IS FABULOUS!!! I tried a half dozen different free gift/upsell apps and none of them worked the way I needed, plus they were clunky and un-polished. This one does EXACTLY what I need in terms of handling Shopify discounts, allowing selection of free gifts, etc. And it knows to check whether people apply discounts or remove items so that the cart value falls below the free gift threshold.

And I love that just about every element of the UI can be customized easily without css. Super useful. Fonts, colors, outlines, corner rounding, text, etc. can all be changed through the UI; and most elements can be easily hidden too.

Finally, the customer support was fabulous, fast, and knowledgeable. They jumped right in to help me figure out the source of my problem - and were able to quickly identify the issue stemmed from a font incompatibility with my theme.

I've tested the app on all the major browsers and all work fine as far as I can tell so far.

Overall, two thumbs up and 5 stars for Monster Cart Upsell!

Charlene has been such a huge help setting up the upsells, shes always happy to help. already seeing an increase in AOV with the upsells installed

Worst support we've received from any app provider over the past five years we've been on Shopify. The app was breaking our 'Add to Cart' button so that when it was clicked, nothing would happen. It would take quite a few clicks at times to add an item to the cart, and even then our old cart would load, not the MonsterUpsell version.

I sent a screen sharing video to support regarding the issue, and they said they'd get back to me in 24-48 hours. 48 hours past, so I followed up to see what the status was.

Here's the response I received, "Our dev team and even the head dev already checked the issue and tried their best to make our app work in your store. But unfortunately, we can't support your theme and therefore we can't do anything from our end."

Disappointing for sure, but I was understanding, until I went to uninstall the app, and saw that the dev team chose to leave the app enabled on our LIVE theme when they knew it was breaking our 'Add to Cart' button.

First of all, they should have been testing the app on a backup theme that was not published/live, and second of all, they should have immediately disabled the app once they confirmed they couldn't fix the issue. That's just basic, developer 101 type of stuff.

It just shows how little they care about their customers. I'll be finding another in-cart upsell app, and I recommend you do the same.

Once Charlene entered the chat she addressed my problem in a matter of seconds. Great knowledgeable support. No unnecessary talking. I am impressed.

So far I like it. I used it for 10-20 mins and the app is very user-friendly. Very easy to use and to understand. I hope they will add more features soon so we can enjoy the Q4.

Had the most amazing experience with MonsterApps! Recommended from my e-commerce business group.

Started off with a super helpful query from Shada late at night then followed up with super helpful Charlene the next day.

YouTube tutorials are easy to follow to get started and Charlene was incredible helping me navigate any questions I had. Incredible support and I was able to keep the chat open whilst I set up the app, able to check in whenever I needed without having to close the chat.

Obviously a business who has their stuff together and I look forward to recommending them to others.

Very good app, simple, easy to configure and the support team is awesome, fast and can makes "dreams come true" :)