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charlene did great work heling me with everything i need to get started
she helped me setup everything
Amazing cart, does what it says on the tin. Really useful features. Super well done.
Where this app is let down, from my experience just now, is its lack of developer environments. Meaning that, if you seek changes made by the developer, they cannot preview their changes unless they activate the feature on your live theme.
For example, I enabled the Sticky Cart, which basically didn't work at all. It didn't appear at the right time in the scroll, and when it did appear, it would appear at the top of the page, blocking our navigation menu.
I sought help from their customer service, and the developer had kept the erroneous sticky cart enabled on my live theme while trying to make the fixes.
This meant that the faulty sticky cart has blocked customers from navigating our store. The developer also wasn't able to fix the issue properly, and kept the sticky cart live without checking overnight, so there was 1 night of customers who weren't able to navigate our store once reaching the product page due to the frozen sticky cart. Had a lot of drop-offs.
I had purposefully kept the sticky cart turned off, knowing it had issues, but the developer continuously turned it back on. This specific concern may not be the fault of the developer, but more of the lack of "preview" environment of this app.
Anyways, I will probably give up on the Sticky Cart and seek another app for it. I will probably get a reply that the sticky cart feature depends on theme to theme, and every theme is built differently. I get that, it's just that the correction of this wasn't handled properly.
Overall, really happy with the Main cart, but terribly disappointed in the process of getting the sticky cart to work.
Legendddd... Ty here one of the founders. ✌️ Thanks for the kind words about the cart! 🙏🏻 Sorry to hear about the sticky-cart experience 😅.
We're absolutely slammed by installs and focused on building our most requested features.
Unfortunately, we have never been asked to add a dev environment for sticky-cart as it works perfectly for most stores out of the box.
However.... we are definitely going to do our best to make all your upsell dreams come true over time!!! This is a great idea to add to our roadmap 🥰🥰🥰
Charlee was very helpful and friendly. Like the app so far. Not much more to say really but the minimum is 100 characters.
Customer Support is amazing. Many thanks to Raneen gave her best to fix my problems! The app also seems good, i will try it out for a couple of days to give my final review.
Super wonderful and prompt customer service and the cart looks much better than the standard theme cart. Easy to customise. Would recommend
Awesome app. Have yet to experience the lift in CRO yet as I just installed but Charlene from suport really helped me get this app set up and I thought that was swell!
Unfortunately this app broke my website for all Safari users, which is the majority of my clients. I've been paying a lot of money in marketing while my clients are not able to do checkouts
We have 1000's of stores using Monster seamlessly on all browsers and 100's of themes. I see you never reached out to the support team for help 😢. Sorry to hear this is your experience with your store. We are always here to work with integrations. If you reinstall... please reach out to team the team.
GREAT app!! Easy to install and so many options to create campaigns. The support team is awesome too. Highly recommended
Thanks for the kind words!!!! Happy to help :) 🙌
Lets get you some UPSELLLLLS :)
I tried out a couple different 'Cart Drawer' apps and this one is by far my favorite. Very easy to set up and customization allows you to match your store's theme seamlessly. Support is very responsive.
Thankkkkkks legend!
Always here to help make your upsell dream come true!!!!!🔥🚀🤘🏻
This app has some really great features and user experience is awesome. The upsell features and free shipping nudges are such a great add on for our customer experience and rewards making it so easy for them to make decisions. Customer service is on top of it in case you have questions as well.