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A lot of glitches are there, and when you contact the customer care their response is really pathetic. You have to wait for 24 hour in order to get a proper response from the dev team. Considering the app cost I won't recommend this app to anyone else
Sorry we aren't compatible with the checkout system you wanted to use and this messed with your analytics. Unfortunately, this is a limitation Shopify puts on us.
I can see you also had custom features you wanted live. Unfortunately, things can take a little longer for custom work and technical responses during Q4 inanity growth period.
Understand your frustration there.
In the end I'm glad to see you have chosen to continue with Monster cart. I hope you have a great end to the year!
The team works tirelessly during these periods.
Please let us know if there is anything we can do to turn this into 5 star service.
Happy Upsells!
Ty - Monster co-founder
That app is CRAYZZZZ.
And the support is really good, they just did all my requests in no time and fast.
❤️❤️❤️❤️❤️
I love this app!
Ty here - one of the founders 🥰 Appreciate the nice things said in email about Monster Cart on both your stores.... This review definitely doesn't reflect the standard of support experience we strive for daily! Communication was lost in email. We are sorry about this! The best way to get in touch is through our support chat. Will work on some processes here.
In the meantime - I've chased your case down and emailed you back. looking forward to your response there.
Ty. :)
Angelica was very helpful and great to communicate too, she helped me with product discounts and how I can apply it to the Monster app. She made the process very easy to understand. Thank you so much for her help!
Best app I used for free gifts on shopify! Super customizable, also has an option for a sticky cart that holds the product image- other apps don't. The urgency text in the cart is BRILLIANT. 24/7 customer service from my experience so far!
Easy to use, great for improving conversion rate! Very user-friendly and customer service team are very helpful if any challenges are faced.
Top-notch support team, I've tried almost every shopping cart application and this one is the best by far.
If you need help with anything, contact support, they're really great.
Lots of options and modifications possible, try it as soon as possible!
Super easy to install and set up! I had Monster Cart as a back-up plan in case my coded free GWP didn't work, and I'm so glad I had it handy. I was able to set this up in minutes ahead of our Black Friday sale, what a life saver! Couple of tweaks along the way, and customer support was super quick to respond and help out!
Fantastic app and amazing support! Highly recommended to increase revenue
Monster Cart is a must-have if you own an online business using Shopify and want to improve your shopping cart experience and offer upsells. With its user-friendly interface and seamless integration with Shopify, customizing your shopping cart has never been easier. But what sets Monster Cart apart from others is their exceptional customer service. Their team is always ready to assist us with any issues or questions that may arise. They always respond promptly and efficiently, ensuring our business runs smoothly without any hiccups. This level of support truly sets them apart from their competitors, making them our top choice. Thanks!