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The support is amazingly fast and efficient ! I had an issue and was able to fix it within minutes ! Really recommended app and support.
App has a Quick response time
Service très rapide et super aimable c'est super agréable ! Merci beaucoup !
Customer service is 10/10!!!
The customer service is A+++++. I had a question about a discount and not only did their chat support respond and help me right away but fixed a problem they found on my page that was hindering the app from working correctly. Thank you Angelica for your great customer service!
Awesome App, very easy to use and the assistance is quick and very detailed. Charlene was super helpful, even pointed out issues within the store I missed. HIGHLY RECOMMENDED!!!!!
It's a decent application but some sections of the Cart Drawer have very limited options to customise. There is no option to modify the width of the Cart Drawer. Support seems to be non-existent and therefore we may need to uninstall it. $36.99 for only 500 orders? Ouch.
ohhh nooo sorry to hear this! We try our hardest to answer within 5-10 minutes. Not one of our usual support happy reviews. 😅 Thanks for the feedback. As for cart width... our team can easily customize this for you.
As for pricing our value should easil exceed the cost within those 500 orders. We get a lot of customers ask why we are so cheap for what we do. Always appreciate the feedback though. If you would like to try Monster again.. please reach out to the support team and we would happily extend your trial to give it a go. :) Ty.
Fantastic support!
Literally does the work of 4 other aps I was paying for PLUS a bunch of extra stuff! Had a small hiccup setting up and and was resolved in minutes- excellent service and super user friendly- highly recommend!
Great features - So easy to install.
Support fixed an integration issue very quickly