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Great features - So easy to install.
Support fixed an integration issue very quickly
The app increased my conversion rate from day one. This application will become essential for me. A big thank you to the developers and the entire Monsterapps team!
Love this app and the founder Ty so much! If I could give 10 stars I would! I had a small issue with my dynamic checkout and Ty jumped in and fixed it right away. I love the ability to offer free gifts and other upsells at checkout. Definitely gets conversions and has increased my AOV massively!! Would highly recommend!
Great app! Easy to set up and excellent support. Provides a very professional, branded addition to our customer's journey that made us $ from day one! Highly recommended.
Very easy to install and great technical support. The app has some great features that work well for our business. Highly recommended.
this entire app does not work
super hard to customize
my customers click add to cart and it takes them to the homepage
then the add to cart pops up
then when you try and click the terrible looking upsell
it doesnt even work
support isnt online during normal USA working hours
I heard great things about this platform but overall experience has been terrible. I get things happen with these apps but when you are not even available to respond during normal working hours? Thats insane.
DO NOT USE THIS APP!
Hi team 🥰 Our app has integrated seamlessly with 4000+ stores out of the box - However your specific theme is a rare one we have to work on manually. Looking through records - I see team responded to your message within 6 minutes. I'm sorry if you expected it to be faster. Support is sometimes working with multiple stores and gets to you as soon as possible. If you would give us a chance we'd love to help get your app up and running perfectly.
(Also.. just wanted to bring to your attention... your store may have recently been hacked. I can see a different site appear when clicking your URL. Hoping you can get it fixed soon and back selling) Ty 🙏🏻
The support is amazingly fast and efficient ! I had an issue and was able to fix it within minutes ! Really recommended app and support.
Great App, has improved our AOV significant by offering a GWP with orders over $200. Easy to change the products. Great support.
This is the worst app! It was recommended by a team that's helping me with the website, the cart was changed to this one before Black Friday, the app works for certain people but for others don't. We got complaints from clients that couldn't add items to cart and when we test some of us could, some of us couldn't and this happened in the busiest time of the year. DO NOT USE!
Sorry to hear this!!!! 😅 We were in 1000% help mode throughout this period to help with any theme, App incompatibility or cart issues anyone might have. Looking back i couldn't see any messages from your team.
Unfortunately it's hard to pinpoint exactly what may have happened without getting to do a deeper dive. Sometimes there can be issues with conflicting themes, carts and other apps that we can't solve without investigating further.
If you decide to download the app again please feel free to reach out and let us know what you are facing here.
We use MonsterApp for all our promotion campaigns and like the gamification of the discounts in the cart. Also a special mention to the support team. They go above and beyond to help and respond quickly to queries. A big thank you to Charlene and Angelica for first class service.