Recensioner (619)
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10/10 on this app! Super easy to install, plug & play for almost all of it, and an easy to follow guide for customizing to fit our store and theme!
+ The owner personally helped me with some tech issues when i ran into a bug on my store.
A lot of glitches are there, and when you contact the customer care their response is really pathetic. You have to wait for 24 hour in order to get a proper response from the dev team. Considering the app cost I won't recommend this app to anyone else
Sorry we aren't compatible with the checkout system you wanted to use and this messed with your analytics. Unfortunately, this is a limitation Shopify puts on us.
I can see you also had custom features you wanted live. Unfortunately, things can take a little longer for custom work and technical responses during Q4 inanity growth period.
Understand your frustration there.
In the end I'm glad to see you have chosen to continue with Monster cart. I hope you have a great end to the year!
The team works tirelessly during these periods.
Please let us know if there is anything we can do to turn this into 5 star service.
Happy Upsells!
Ty - Monster co-founder
Ty and the team have been great and super responsive. Plus we've got a ton of extra revenue since implementing Monster Cart - win win
Great install experience with the help from the team!
Fantastic app and amazing support! Highly recommended to increase revenue
An incredible application, a must-have if you want to improve your average conversion/purchase rate. Bonus: the team is super friendly and responsive!
Very efficient customer service.
Super app, veel mogelijkheden.
En heel belangrijk, een super snelle en behulpzame klantenservice voor als je er zelf niet uit komt. Zou het iedereen aanraden!
Echanges rapides et efficaces ! super service !
I love this app!
Ty here - one of the founders 🥰 Appreciate the nice things said in email about Monster Cart on both your stores.... This review definitely doesn't reflect the standard of support experience we strive for daily! Communication was lost in email. We are sorry about this! The best way to get in touch is through our support chat. Will work on some processes here.
In the meantime - I've chased your case down and emailed you back. looking forward to your response there.
Ty. :)