Monster Cart Upsell+Free Gifts

Incredible customer service by Charlene; I had tech issues, theme issues, customization issues, use issues and feature issues - she resolved every single one incredibly fast. From install to every customization I wanted + all the info I needed took about half an hour. 10/10 recommend.

I had a few questions about implementation and Charlene spent almost an hour helping me get everything set up the way I wanted

Had some issues due to my theme and the customer service was quick to reply (i mean like seconds) and where able to guide me to fix it.

Great team here.

Sofar from what I can see the App is perfect :)

I heard great things about this app—the first day of trying it out, looks great and robust. We aren't sure if we'll keep it, profits will tell. However, shout out to their customer service. Charlene was super helpful! We had access issues, and Charlene was just 10/10, providing instructions and being super patient. Just for the sake of customer service, I hope the app fits our goals!

Charlene was really nice and helpful, she replied to my message in very short time and within few minutes solved my problem immediately. Very great service

Highly recommend this app for higher conversion rates. Customer service is great and I usually have a response for any queries within minutes. Definitely recommend if you like a place for your cart upsells and campaigns to be all-in-one.

Charlene was lovely and very knowledgeable, thank you! She helped me learn quickly and jumped in to fix when I couldn't figure it out.

THIS APP IS FABULOUS!!! I tried a half dozen different free gift/upsell apps and none of them worked the way I needed, plus they were clunky and un-polished. This one does EXACTLY what I need in terms of handling Shopify discounts, allowing selection of free gifts, etc. And it knows to check whether people apply discounts or remove items so that the cart value falls below the free gift threshold.

And I love that just about every element of the UI can be customized easily without css. Super useful. Fonts, colors, outlines, corner rounding, text, etc. can all be changed through the UI; and most elements can be easily hidden too.

Finally, the customer support was fabulous, fast, and knowledgeable. They jumped right in to help me figure out the source of my problem - and were able to quickly identify the issue stemmed from a font incompatibility with my theme.

I've tested the app on all the major browsers and all work fine as far as I can tell so far.

Overall, two thumbs up and 5 stars for Monster Cart Upsell!

Charlene has been such a huge help setting up the upsells, shes always happy to help. already seeing an increase in AOV with the upsells installed

So far I like it. I used it for 10-20 mins and the app is very user-friendly. Very easy to use and to understand. I hope they will add more features soon so we can enjoy the Q4.