Helhetsomdöme
4,8
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
21 november 2023

8:30 PM and I get fast help and great customer service - Thank Charlene for your advice and amazing help

Comic Book Quest
USA
14 dagar användning av appen
6 november 2023

Love this app! Customer support are super responsive and helpful with any little bugs or questions that we have.

Luna Bronze
Australien
Ungefär en månad användning av appen
17 november 2023

This app is truly fantastic, I can't recommend it enough! Starting from the functions of the app to customer support. The app operates smoothly and is very fast, it doesn't even look like a third-party app but more like is integrated into the theme, that's how fast it is. After, we have customer support which is absolutely phenomenal! It answers in no time and makes sure to fix everything. It provides a lot of customization options and if needed, they even provide you with their developer to do some custom changes. Tried several apps in this niche these days and none is near to this. 10/10!

SHAPERLUV
Italien
Ungefär 3 timmar användning av appen
16 november 2023

THIS APP IS FABULOUS!!! I tried a half dozen different free gift/upsell apps and none of them worked the way I needed, plus they were clunky and un-polished. This one does EXACTLY what I need in terms of handling Shopify discounts, allowing selection of free gifts, etc. And it knows to check whether people apply discounts or remove items so that the cart value falls below the free gift threshold.

And I love that just about every element of the UI can be customized easily without css. Super useful. Fonts, colors, outlines, corner rounding, text, etc. can all be changed through the UI; and most elements can be easily hidden too.

Finally, the customer support was fabulous, fast, and knowledgeable. They jumped right in to help me figure out the source of my problem - and were able to quickly identify the issue stemmed from a font incompatibility with my theme.

I've tested the app on all the major browsers and all work fine as far as I can tell so far.

Overall, two thumbs up and 5 stars for Monster Cart Upsell!

Plantiva Natural Supplements
USA
Ungefär 3 timmar användning av appen
1 november 2023

Charlene helped me with my issue right away. I didn't have to wait long at all for her to resolve my issue :)

My Bougie Bottle
USA
20 dagar användning av appen
30 augusti 2023

AMAZING! We've had a great experience with this app. We've been using it over a year, and recently had a crazy little bug. We reached out to customer service and they solved within 15 MINUTES! Amazing! We're just a small business and it's so amazing to have a company treat us so well.

Would definitely recommend! Customer service is amazing and it's contributed to about 20% of our ecommerce revenue in the last year. Great add on to do free gift.

Batch Mead
USA
10 månader användning av appen
17 oktober 2023

Amazing app! Highly recommended! Team support is great, super fast and helpful. Full and powerful service for our store.

Candibox
Frankrike
8 månader användning av appen
10 maj 2023

Only took a few minutes to get the app up and running. Super intuitive, very customizable and exactly what I was looking for. Had one minor checkout thing I needed support for and Charlene was really quick about getting back to me and fixed it right away. Thank you!

RARR
USA
8 månader användning av appen
29 oktober 2023

Great customer service and really nice customisation options on the app. Recommend it!

Brightomy
USA
3 månader användning av appen
14 november 2023

Super friendly, super helpful!

natvbasics.com
Australien
5 månader användning av appen