Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. They report increased average order value and conversion rates, attributing this to effective upsell and free gift management. The app's customer service is praised for its responsiveness. Unique features like handling discounts, free gift selection, and cart value thresholds are valued. The customizable UI and browser compatibility further enhance its appeal, leading to boosted sales and revenue.

November 13, 2023

Great ability to customize to store colours and easy set up. 4 stars because I spoke with an advisor (they were super quick and wonderful) but the app limitation is that if you add a free gift with variants and provide the inventory amount with that variant, monster cart doesn't track that. So during a huge sale period you have to manually track how many free gifts have sold out of your available stock and then delete that product variant. This is going to be difficult for me as a small business during Black Friday with keeping an eye on the stock levels to have to remove the variant once it is sold out and make sure customer's aren't inconvenienced by adding the free gift to cart and then it actually being sold out. I was told this applies to any free gift, not just those with variants.

Milla & Saber
New Zealand
3 months using the app
August 3, 2023

We used Monster Cart to add a 'free gift' campaign to our cart during the fathers day selling period which is our busiest time. We used a spend goal to achieve the free gift in the hopes that this would help lift our average order value. It has worked a treat so far. The how to videos were a great help when setting up all the features and although we had some small hiccups in the beginning the team were super responsive and solved any issues. Highly recommend

Banabae
Australia
12 months using the app
December 1, 2023

Thank you for your support, Charlene.

Destino Farms
United States
About 15 hours using the app
Edited October 17, 2023

Good app, mostly works well.

Healthy Bod Co
Australia
6 months using the app
June 7, 2023

It's a very nice program, I recommend it to everyone. But I don't use it anymore and I was charged 12.99 per month. If I get a refund, I will share this application with all my friends.

NeedzWow
United Kingdom
About 2 months using the app
January 25, 2022

used this app for the sticky cart feature as well as the feature-loaded cart drawer. Easy to use, great design and super helpful team!

myoovi
United Kingdom
Almost 2 years using the app
Edited July 31, 2023

The customer service is fast and friendly! The dev team have been great at helping make tweaks to the design of the cart draw to help match my theme better and have completed the work almost instantly. For this I am super impressed. I have tried a few similar apps and Monster is the best for conversion. I have come back to them after trialling others. I tried others because the aesthetic customisation wasn't enough for what I needed but after coming back to monster, the dev team have helped better this time with all the changes I have needed for the cart to match my theme. Last time they said it couldn't be done but this time they have completed with no issues. I would love for some of the design tweaks to be built into the app but it isn't a big effort to give the instructions to customer service to pass on to the dev team. I have also has a lot of requests for them and they have done a great job completing them all. Overall this app is amazing and has definitely helped improve conversion and upsells. I will never delete it again now!

Lolli Wraps
Australia
Over 1 year using the app
Monster Apps replied June 14, 2022

Hi team.. thanks for the review! 🥰
Wish we could solve every single design change imaginable! We have designed with this in mind. However sometimes.. it's a little tricky to solve some requests. - Thanks for the feedback. We will take it on board :)

December 16, 2022

A very helpful app. Having the cart accessible at all times makes UX so much better. I also like the upsell and free gift capabilities. There are still some improvements to be had but I have been told it's all coming. Support is fantastic, with someone jumping onto the chat straight away, and going above and beyond to help me. Very friendly staff.

AttakPik
United States
About 1 year using the app
May 1, 2021

Great app. A few bugs here and there but nothing that their team can't handle. Makes it very easy to promote products and increase average cart value. Definitely worth the cost.

timplado
Philippines
6 months using the app
Monster Apps replied May 1, 2021

Thanks a million for the feedback team. 🙌🏻Glad we could sort them little things for you.
We're always striving to make the greatest UPSELL CART app in existence! So many epic NEW Campaigns coming your way! 😉😊🤘🏻🤘🏻🤘🏻

Happy upselling 🔥🔥🔥🚀

April 21, 2022

Good and quick customer service. App is easy to use. Haven’t had success with what they’ve claimed yet but will wait and see! Looks promising!

CLOUD9 LASHES
Australia
3 months using the app