I heard great things about this app—the first day of trying it out, looks great and robust. We aren't sure if we'll keep it, profits will tell. However, shout out to their customer service. Charlene was super helpful! We had access issues, and Charlene was just 10/10, providing instructions and being super patient. Just for the sake of customer service, I hope the app fits our goals!
Awesome app! can customise it to match your website and looks super high end! as well as increasing AOV this is an amazing tool! the customer support is excellent! every time I have a question I ask the chat and they get back to you almost instantly! Charlene helped me right away with adding a free gift promotion in my cart! Thank you
Early days with the app but its quite easy to use. I have been able to create the first promotion for a client of mine quite easily. Special shoutout to the Customer Service team, especially to Charlene. I had a small bug in the cart which was catered to, attended to and closed out within a few days. I love it when someone pays attention to customer service like they do!
Applicazione fantastica!! L'assistenza clienti è sempre disponibile, ed in brevissimo tempo risolve ogni tipo di problema!! Charlene è il massimo!
Consigliata a tutti
Besides the app's great functionality, customer service has been above and beyond. We have dealt with a ton of third-party app developers and never had such amazing customer service.
All around a top notch product.
So far so good! Just installed the app after researching all the other cart upsell options in the app store, as well as trying a few of the other options in the past. I'm amazed at how quick it was to set up.
I have a theme with a mini-cart that isn't in the Shopify theme store and was worried about how the app would work with my theme. Charlene answered me in the chat box right away and made the updates and fixes in less than 5 minutes. I'm looking forward to seeing how this app works to improve our sales and aov!
Just got the app, but because the customer service is so good I have to leave a review. Seriously. I set a campaign up easily with no tutorial, so its easy to use. I had a small issue, maybe because of my theme, but either way I contacted them. Within literaly a few hours, they went in and fixed the issue for me.
This type of customer service is hard to come by these days. Shout out to Shada and Reneen and of course the team!
Such a great app and the service is next level. We had a minor conflict with another app and the team at Monster were able to pop in and fix it for us. Give them a try, you won't be disappointed <3
Customer service is really good. CS was able to provide a solution very quickly. The app is very good too. not so hard to be familiar with. All in all its 10/10 for me. Good job!
I just got an extraordinary exchange with the Monster to upsell the team today! They showed the utmost level of patience and care, investigated my issue over a long period of time, and made sure I got 100% satisfied with the conversation.
I would like to encourage everybody to install Monstell Upsell, the design and functionality have helped my store improve the Cart experience, and the support as I just mentioned is 5 stars.
Install it, you'll not regret it !!