Reviews (625)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values through upselling and free gifts. They value its user-friendly interface, customizable layouts, and features like sticky carts and urgency text. The app integrates smoothly with Shopify themes and is noted for its excellent performance. Customer support is particularly praised for being responsive and helpful, often providing personalized assistance and video tutorials.

June 24, 2024

Have had a few teething problems with set up but the team have been there straight away to sort them out promptly! Great customer service

beccaproject
New Zealand
10 days using the app
November 7, 2024

Been great to work with and unreal support

Endless Parks
Australia
41 minutes using the app
April 27, 2024

It's a decent application but some sections of the Cart Drawer have very limited options to customise. There is no option to modify the width of the Cart Drawer. Support seems to be non-existent and therefore we may need to uninstall it. $36.99 for only 500 orders? Ouch.

WONDERCRAFT LTD
United Kingdom
2 days using the app
Monster Apps replied April 28, 2024

ohhh nooo sorry to hear this! We try our hardest to answer within 5-10 minutes. Not one of our usual support happy reviews. 😅 Thanks for the feedback. As for cart width... our team can easily customize this for you.
As for pricing our value should easil exceed the cost within those 500 orders. We get a lot of customers ask why we are so cheap for what we do. Always appreciate the feedback though. If you would like to try Monster again.. please reach out to the support team and we would happily extend your trial to give it a go. :) Ty.

December 5, 2024

Experience so far is good. I have seen an increase in cart conversions, think the goals free gift then free shipping helpls customer conversion. Customer service /help team have beeen great and easy to work with
I do need to learn more about Monster Cart and other options available,

Madam Cocoa
Australia
August 3, 2023

We used Monster Cart to add a 'free gift' campaign to our cart during the fathers day selling period which is our busiest time. We used a spend goal to achieve the free gift in the hopes that this would help lift our average order value. It has worked a treat so far. The how to videos were a great help when setting up all the features and although we had some small hiccups in the beginning the team were super responsive and solved any issues. Highly recommend

Banabae
Australia
About 2 years using the app
January 25, 2022

used this app for the sticky cart feature as well as the feature-loaded cart drawer. Easy to use, great design and super helpful team!

myoovi
United Kingdom
Almost 2 years using the app
Edited July 31, 2023

The customer service is fast and friendly! The dev team have been great at helping make tweaks to the design of the cart draw to help match my theme better and have completed the work almost instantly. For this I am super impressed. I have tried a few similar apps and Monster is the best for conversion. I have come back to them after trialling others. I tried others because the aesthetic customisation wasn't enough for what I needed but after coming back to monster, the dev team have helped better this time with all the changes I have needed for the cart to match my theme. Last time they said it couldn't be done but this time they have completed with no issues. I would love for some of the design tweaks to be built into the app but it isn't a big effort to give the instructions to customer service to pass on to the dev team. I have also has a lot of requests for them and they have done a great job completing them all. Overall this app is amazing and has definitely helped improve conversion and upsells. I will never delete it again now!

Lolli Wraps
Australia
Over 1 year using the app
Monster Apps replied June 14, 2022

Hi team.. thanks for the review! 🥰
Wish we could solve every single design change imaginable! We have designed with this in mind. However sometimes.. it's a little tricky to solve some requests. - Thanks for the feedback. We will take it on board :)

December 16, 2022

A very helpful app. Having the cart accessible at all times makes UX so much better. I also like the upsell and free gift capabilities. There are still some improvements to be had but I have been told it's all coming. Support is fantastic, with someone jumping onto the chat straight away, and going above and beyond to help me. Very friendly staff.

AttakPik
United States
About 1 year using the app
December 1, 2023

Thank you for your support, Charlene.

Destino Farms
United States
11 months using the app
May 1, 2021

Great app. A few bugs here and there but nothing that their team can't handle. Makes it very easy to promote products and increase average cart value. Definitely worth the cost.

timplado
Philippines
6 months using the app
Monster Apps replied May 1, 2021

Thanks a million for the feedback team. 🙌🏻Glad we could sort them little things for you.
We're always striving to make the greatest UPSELL CART app in existence! So many epic NEW Campaigns coming your way! 😉😊🤘🏻🤘🏻🤘🏻

Happy upselling 🔥🔥🔥🚀