Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Anmeldelser (192)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 99 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
Redigeret 30. oktober 2024

great customer service really friendly and all...Anne rocks !!!!!! Mina rocks too !!!

Oneforallshop
Grækenland
6 dage bruger appen
25. november 2024

Amazing app, i will rate it as 100

Aclof
SAR Hongkong
3 dage bruger appen
MOOSE INNOVATIONS INC. svarede 1. december 2024

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.

Wishing you all the best in the future!

Mia - MooseDesk Support Team

22. november 2024

Great App, great customer service.

Decor Interiors - House & Home
Storbritannien
Cirka en måned bruger appen
MOOSE INNOVATIONS INC. svarede 1. december 2024

Hi Decor Interiors,

Thank you for your wonderful 5-star review! We're thrilled to know you’re satisfied with our service. Your support means everything to us, and we’re grateful for your feedback!

If you have any other concerns, feel free to chat with us. We are here for you!

Best regards,
Sam from MooseDesk

16. oktober 2024

We highly recommend this app! Great customer support too!

ZAPNAP CASES
Australien
9 dage bruger appen
MOOSE INNOVATIONS INC. svarede 30. oktober 2024

Hi ZAPNAP CASES,

We sincerely appreciate your 5-star review! Your continued support means the world to us - thank you for this wonderful review! We're honored to have earned your trust over time and appreciate you sharing your positive experience with others.

Thank you for being part of our journey and also let us be in yours
Sam from MooseDesk

20. september 2024

Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.

LAKDI | Buy Furniture Online | Interior Design Company
Indien
Cirka 2 timer bruger appen
MOOSE INNOVATIONS INC. svarede 29. september 2024

Hi Manoj Kumar

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team

24. november 2024

amazing customer support!

la CLIT
Italien
20 dage bruger appen
MOOSE INNOVATIONS INC. svarede 1. december 2024

Hi la CLIT

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk Team

31. juli 2024

My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!

Everythings Outdoors
USA
3 måneder bruger appen
MOOSE INNOVATIONS INC. svarede 1. september 2024

Have a fantastic day,

We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team

15. juli 2024

We started looking for a sort of all in one inbound chat and customer support ticketing system - and BAM! There was Moosedesk standing by to solve most of what we were looking for.

We haven't yet migrated completely to MD. It will be a bit of work and training getting all of our people up to speed with the new (and better) solutions, but it will be worth it.

The Bee Supply
USA
25 dage bruger appen
MOOSE INNOVATIONS INC. svarede 19. juli 2024

Hi Bee Supply,

Thank you so much for your 5-star review! Your feedback is incredibly important to us, and we’re delighted that you had a wonderful experience. Your support means everything.

Hope to serve you again soon!
MooseDesk Team

5. august 2024

Just getting started with the app, but it looks promising. I needed some help and they were fast to respond and solve an issue that I brought up. They seem very helpful and friendly. Recommend!

BulkSchoolSupplies.com
USA
3 dage bruger appen
MOOSE INNOVATIONS INC. svarede 1. september 2024

Greetings BulkSchoolSupplies!

Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email when you need us.

We will be there for you :D

17. september 2024

Works flawless and fast. Good support and even wanna help me out of working hours.

Brouwersanitair.nl
Holland (Nederlandene)
Cirka 7 timer bruger appen
MOOSE INNOVATIONS INC. svarede 29. september 2024

Hi there,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email.

Best regards,
Mina from MooseDesk Team.