Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avis (181)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
2 juillet 2024

Sehr Gut, besonders support

PrintLeast
États-Unis
Environ 2 mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 14 juillet 2024

Hallo Print Least,

Vielen Dank für Ihre wunderbare 5-Sterne-Bewertung im Shopify App Store! Ihr Feedback bedeutet uns sehr viel, und wir freuen uns, dass Ihnen unsere App gefällt.

Wenn Sie weitere Fragen oder Anmerkungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind gerne für Sie da!

Mit freundlichen Grüßen,

MooseDesk Team

3 juillet 2024

you have really a great supporting team... impressive!!!

Easy Shopping Villa
Inde
Environ un mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 14 juillet 2024

Hi Easy Shopping Villa,

Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.

Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.

Anne from MooseDesk Support Team

22 août 2024

Amazing functionality and immediate support response, really impressed.

My Store
Royaume-Uni
Environ 2 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 septembre 2024

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Mina from MooseDesk Team

15 septembre 2024

Amazing

3dkonstruktoriai.lt
Lituanie
26 minutes d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 29 septembre 2024

Hi there,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations.

If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

Anne from MooseDesk Team

5 novembre 2024

It is good application, I like it and integerated it in my platform on Day1

Braces
Inde
7 minutes d’utilisation de l’application
1 juillet 2024

The support team has been excellent, even though we're on different continents they have been quick to answer my questions which went beyond their robust FAQ and help videos. Set up has been very intuitive.

Enjoy Better Coffee & Tea
États-Unis
26 jours d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 14 juillet 2024

Hi Enjoy Better Coffee & Tea

Thank you so much for your kind words! We're thrilled to hear that you're finding Moosedesk beneficial for your Shopify store. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

Jason from MooseDesk Support Team

7 août 2024

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

|c|o|l|o|u|r| of the day®
Allemagne
Environ 3 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 septembre 2024

Hallo

Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern.

Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben!

Mina von MooseDesk

18 juillet 2024

I have only just started using the Helpdesk so we've still a few things to setup, but so far it's been a perfect experience. The customer service is exceptional, really attentive and quick. You can tell that the app still needs some tweaking so we can customise certain things, but as an out of the box help centre, it's brilliant.

WeLoveLeds™
Royaume-Uni
Environ 22 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 août 2024

Hi WeLoveLeds™

Thank you for your amazing 5-star review! We’re so happy to know that you enjoyed our service/product. Your satisfaction is our greatest reward and encourages us to maintain high standards.

Thanks for being a wonderful customer! We are happy to help you anytime

Anne from MooseDesk Team

16 août 2024

SO far, so good. Very very helpful and responsive.

Sodd Ocks
Royaume-Uni
Environ une heure d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 septembre 2024

Good day Sodd Ocks,

Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you!

Best wishes,
Mina from MooseDesk Team

25 octobre 2024

The helpdesk function is definitely a great addition especially for growing businesses.

Tatri Kimoda
Slovaquie
2 minutes d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 30 octobre 2024

Hi Tatri Kimoda,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

Sincerely,
MooseDesk Team