Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

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2024년 10월 31일

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
인도
앱 사용 기간 7일
2024년 11월 12일

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
영국
앱 사용 기간 7일
2024년 9월 22일

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
프랑스
앱 사용 기간 29일
답글 MOOSE INNOVATIONS INC.개 2024년 9월 29일

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

2024년 11월 12일

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Credible Hats
케냐
앱 사용 기간 29일
2024년 11월 12일

I was really eager to install an Live Chat and came across this app. Sam was amazing! She helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They're offering a fantastic free service while aiming for growth. I wish them all the success!

Stablos
미국
앱 사용 기간 5일
2024년 9월 24일

I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything.

The app works pretty good. 100% go for it!

My Store
이탈리아
앱 사용 기간 25일
답글 MOOSE INNOVATIONS INC.개 2024년 9월 29일

Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support when you need us.

We will be there for you :D
Mina from MooseDesk Team

2024년 9월 4일

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Paraenzi
인도
앱 사용 기간 12일
답글 MOOSE INNOVATIONS INC.개 2024년 9월 29일

Hi Paraenzi Team,

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Mina from MooseDesk Team

2024년 9월 10일

Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!

inkspire Tee
미국
앱 사용 기간 대략 1개월
답글 MOOSE INNOVATIONS INC.개 2024년 9월 29일

Hi Andre,

Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.

Rest assured that we will work harder to bring the best product to you :)

Anne from MooseDesk Support Team

2024년 8월 13일

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

RustStop
오스트레일리아
앱 사용 기간 3개월
답글 MOOSE INNOVATIONS INC.개 2024년 9월 1일

Hi Terry,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
MooseDesk Team

2024년 10월 23일

Love this app! Anne and the dev team have been absolutely awesome. They are always quick to respond and help resolve any issues. The app itself is easy to use and packed with a ton of useful features. Highly recommend it!

The Energy Group NZ Limited
뉴질랜드
앱 사용 기간 19일
답글 MOOSE INNOVATIONS INC.개 2024년 10월 30일

Hi The Energy Group NZ Limited

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team