Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

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2024년 5월 21일

I installed this app in my second store. The support team is amazing and responds quickly. The app works without problems and saves me a lot of time. One of the best apps in this category.

Ortoflex
폴란드
앱 사용 기간 대략 15시간
답글 MOOSE INNOVATIONS INC.개 2024년 5월 22일

Hi Ortoflex,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

MooseDesk Team

2024년 2월 9일

A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.

Navigatie Nederland
네덜란드
앱 사용 기간 6개월
답글 MOOSE INNOVATIONS INC.개 2024년 2월 15일

Hi Navigatie Nederland,

Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!

It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.

Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.

Sincerely,
MooseDesk Team

2024년 8월 7일

推荐,好用

Honeywell Smart Lighting
홍콩(중국 특별행정구)
앱 사용 기간 12일
답글 MOOSE INNOVATIONS INC.개 2024년 9월 1일

Hi Honeywell Smart Lighting,

感谢您给予我们的五星评价!🌟 我们很高兴听到您喜欢我们的应用程序,并且它满足了您的需求。您的反馈激励我们不断改进,提供最好的服务。

如果您有任何建议或在未来需要帮助,请随时与我们联系。我们在这里为您服务!

再次感谢您选择我们并成为我们尊贵的客户。

此致,
MooseDesk 支持团队

2024년 4월 2일

Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app

Ball Mason Australia
오스트레일리아
앱 사용 기간 19일
답글 MOOSE INNOVATIONS INC.개 2024년 4월 22일

Hi Ball Mason,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

2024년 4월 14일

Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.

Wadi Sadi
아랍에미리트
앱 사용 기간 17일
답글 MOOSE INNOVATIONS INC.개 2024년 4월 22일

Hi Wadi Sadi,

We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.

Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!

2023년 12월 23일

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
미국
앱 사용 기간 6일
답글 MOOSE INNOVATIONS INC.개 2024년 1월 31일

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

2024년 8월 7일

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

|c|o|l|o|u|r| of the day®
독일
앱 사용 기간 대략 3시간
답글 MOOSE INNOVATIONS INC.개 2024년 9월 1일

Hallo

Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern.

Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben!

Mina von MooseDesk

2024년 4월 6일

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
캐나다
앱 사용 기간 27일
답글 MOOSE INNOVATIONS INC.개 2024년 4월 22일

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

2024년 3월 29일

This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!

EverWolf
미국
앱 사용 기간 10일
답글 MOOSE INNOVATIONS INC.개 2024년 3월 31일

Hi EverWolf,

Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Anne from MooseDesk Support Team

From MooseDesk Team"

2024년 6월 24일

The best customer service, fast and efficient!

Coolby Official Store
중국
앱 사용 기간 대략 2시간
답글 MOOSE INNOVATIONS INC.개 2024년 7월 14일

Hi Coolby Official Store

Thank you so much for your 5-star review! We are happy to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Anne from MooseDesk Team