Moose: Live Chat FAQ Whatsapp
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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This team is efficient and i am loving the app! Very easy to use. I was having an issue with my page showing up as an error, and they replied right away. The issue is resolved, thank you
Thank you very much,
We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D
If you require assistance, please contact us via Live Chat or email.
Have a wonderful day!
MooseDesk Team.
So far so good! Moose's Live Chat Widget was really easy to setup and allowed my store to have a clean aesthetic to it. The live chat, ticket system, and order tracking functionality is top notch. The customer support has also been splendid as I needed help with some manual coding. I'll definitely be continuing to use Moose for a long time.
I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!
Dear Gifts For Family Online Team,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Maki from MooseDesk
A great app, easy and convenient to use, with many features. The customer support is also excellent, resolving any issues quickly. I highly recommend it!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with MooseDesk.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Donna is very helpful during onboarding and replies instantly to any enquiries. It's a great app that syncs emails, live chat and Facebook messages as well. All under one roof!
This app integrates well with Shopify and other apps.
Great solution for managing customer inquiries and issues.
Dear customer,
Thank you so much for your review. It really motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
MooseDesk Team.
A big thanks to customer service Mia for helping me finding my email account.
App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.
Wishing you all the best in the future!
Mia - MooseDesk Support Team
Very much impressed by the quite elaborated solution built by Moose around a simple chat box. Great solution for SMB in my opinion. Support very reactive at any time of the day - special thanks to Thomas and Mia!
Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service.
Please don't hesitate to drop us a message anytime if you need more help.
All the best,
Mia - MooseDesk Support Team
It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.
Dear Software and Gaming Team,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley
Very good and easy to set up. it has enough feature, and has mobile phone to check. very helpful