Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

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2024년 2월 17일

Nice app. Tom is so supportive!

BuyHub express
영국
앱 사용 기간 23일
답글 MOOSE INNOVATIONS INC.개 2024년 2월 23일

Hi there,

Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Thank you so much

MooseDesk Team

2024년 6월 4일

Supporto ultra competente e disponibile a risolvere i problemi.
Attualmente sono contento di questa app gratuita!

3Digital | Droni e Stampanti 3D
이탈리아
앱 사용 기간 대략 1개월
답글 MOOSE INNOVATIONS INC.개 2024년 7월 14일

Ciao 3Digital!

Grazie per aver condiviso la tua recensione positiva! Sono felice di sapere che il nostro team di supporto è stato in grado di risolvere in modo competente e reattivo tutti i problemi che hai riscontrato. La soddisfazione del cliente è la nostra massima priorità, quindi siamo lieti che l'app sia stata all'altezza delle tue aspettative e ti abbia reso soddisfatto delle sue prestazioni. Il tuo feedback ci aiuta a motivarci a continuare a fornire prodotti e servizi eccellenti.

Apprezziamo che tu abbia dedicato del tempo per condividere i tuoi pensieri e non vediamo l'ora di offrirti un'esperienza eccezionale per il futuro.

Jason de MooseDesk Support Team

2023년 12월 19일

This is the best app, absolutely great. Setting up was very easy because i had to do nothing. Support did it all and with love and kindness. Every store needs this app or your store will miss out on a great thing. Jason was very helpful and deserves the credit for my store's addition !

Jervise
미국
앱 사용 기간 5개월
답글 MOOSE INNOVATIONS INC.개 2024년 1월 31일

Hi Jervise!

Thank you for your kind words towards MooseDesk and the support that Jason provided to you. We always keep in mind that accessibility is an important factor, especially for merchants with

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

2024년 12월 24일

I think everyone looking for a customer service solution should giveMoose a try. Anne from Moose was very helpful in answering myquestions and helping me customize the look of the app to fit my store.I really appreciate her efforts and patience.

Remisia.de
홍콩(중국 특별행정구)
2023년 11월 16일

The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.

Congratulations guys!

Leve de Tudo
브라질
앱 사용 기간 3개월
답글 MOOSE INNOVATIONS INC.개 2023년 11월 27일

Hi Leve de Tudo,

We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.

Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!

Wishing you a fantastic day ahead, and take care.

MooseDesk Team

2023년 12월 5일

This is the best app for me, 100/10 - support, Tons of features which even paid apps don't provide, easy interface, Fast updates, as of now when i am using it, it's absolutely free and getting this for free is too Good! The team is doing great! Keep Going, i would like a life chat feature for the widget but even without it its great and i hope the feature will be announced very soon! :)

A2Z HEAVEN
인도
앱 사용 기간 3개월
답글 MOOSE INNOVATIONS INC.개 2024년 1월 31일

Hi buddy!

Thank you so much for your compliment and becoming one of our very first early birds to try out MooseDesk. Your feedback really inspires us to continue developing the app and adding more awesome features in the near future.

We are also excited to inform you that the Live Chat feature is also coming in the early of March 2024 so stay tuned for new updates from us!

Other than that, don’t hesitate to reach out whenever you run into any difficulties, we are here to help.

All the best!
MooseDesk Support Team

2023년 12월 23일

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
미국
앱 사용 기간 6일
답글 MOOSE INNOVATIONS INC.개 2024년 1월 31일

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

2023년 11월 21일

This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.

Aethia Watch Company, LLC
미국
앱 사용 기간 2일
답글 MOOSE INNOVATIONS INC.개 2023년 11월 27일

Hi Aethia,

Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.

We will keep on improving our services for you and MooseDesk users. In the meantime, should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here to assist you at all times!

Wishing you a fantastic day and take care.

MooseDesk Team

2024년 12월 19일

Hobby Bee Canada
캐나다
앱 사용 기간 대략 1개월
2024년 11월 14일

Dena Home
영국
앱 사용 기간 대략 22시간
답글 MOOSE INNOVATIONS INC.개 2024년 12월 1일

Hi Deniz,

I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience.

From Thomas - MooseDesk Team