Moose: Live Chat WhatsApp, FAQ
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Great app with great functions. It gives our webshop just the extra we were looking for. Their service is great. I asked them to customize some things and they were very happy to help. We are very happy with the result.
Hi Euro-Overlanders,
Thank you for giving us a try and taking the time to share your experience! Nothing makes us happier than exceeding a new customer's expectations. We hope this is just the beginning of a long-lasting relationship!
We truly appreciate your support,
Sam from MooseDesk
The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.
Hi Inkmeo Team,
Thank you for taking the time to share such a thoughtful review! We're thrilled to hear about your positive experience with our team. Your detailed feedback helps other customers and motivates our team to maintain our high standards. We look forward to serving you again!
Thank you so much,
Anne from MooseDesk Team
I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.
Hi Owen, it's Mia here
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
Mia from MooseDesk
Best help i have got on Shopify. their FAQs are classic and perfect template for store. Thank you for all your help.
Hi there,
Thank you so much for your generous review, which confirms that we're on the right track, which motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team
Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)
Hi Team Charming Beads,
Thank you so much for your fantastic 5-star review! We're delighted to know that our app has been helpful for your business. Your support and feedback mean the world to us and inspire us to keep improving. If you ever need any help or have suggestions, please don’t hesitate to reach out. We’re here to assist you every step of the way!
Best regards,
MooseDesk Support Team
Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!
Compared to only two other helpdesk options in the app store, this one has the most responsive support team. The features are key and the team is welcoming and open to new ideas if you need a lil tweek or mod. The price of FREE is Ultra-awesome but Its a matter of time before they start charging for this. Yet with the support you get and how close they make it match to your requirements, it will be worth it.
Hi 7OH+ Team,
Thanks a ton to your sincere feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you.
All the best,
Anne from MooseDesk Team
All of them demonstrate an incredible level of helpfulness, warmth, and enthusiasm for this app. It operates seamlessly and effectively, delivering exceptional performance and user experience that exceeds expectations.
Hi Nirvana Team,
Though we cannot work together anymore, we are all so grateful for your kind review. We will work hard to become better and better. Hoping that we will meet your team again - using MooseDesk.
Cannot thank you enough for your time with us,
Anne from MooseDesk Team
The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you.
All the best,
Mina from MooseDesk Team
So far, so good. Impeccable customer service! That's 5 stars alone, especially for a new business. I look forward to new features they add to this app.
Hi Latia,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Riley from MooseDesk Team