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Donna and Jay were very helpful in getting the app set up.
Thank you so much for your wonderful feedback! 😊
Jay and I are both thrilled to hear that the process went smoothly, and we really appreciate you taking the time to share your experience with us.
If you ever need anything else, or if there's anything we can do to make your experience even better, please don’t hesitate to reach out.
Warmest thanks,
Donna & Jay from MooseDesk 💛
⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!
MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.
What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.
If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!
Hi Gems Crowd,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Sam from MooseDesk
This is hands-down the best app for managing customer support! I really like that everything is FREE! Plus the support from Anne is superb. She is always on time ready to answer all my questions promptly. If you are looking for the best FREE Shopify app for managing your customer support channel, look no further - Moose is the way to go!
Dear STRONGIT SHOP Team,
We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again.
If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority!
Anne from MooseDesk Team
Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts.
Finally, the support time is very helpful.
Honestly, itsa smart choice for customer services
Questa app a tutte le funzioni che cercavo, e l'assistenza è sempre pronta ad aiutarti nel settare e personalizzare gli strumenti che offre, ottima app.
Siamo così felici di averti tra i clienti stimati di MooseDesk! La tua recensione a 5 stelle significa molto per noi e ci motiva a continuare a impegnarci per l'eccellenza. Sono clienti come te che rendono tutti i nostri sforzi meritevoli.
Thomas - MooseDesk Team
This app is very intuitive and easy to use. Additionally, the help desk always responds kindly whenever I make an inquiry.
Equipe très réactive et de bon conseil. En ca s de complications, l'équipe est disponible rapidement et le temps de réponse est assez rapide. Je recommande.
Thank you so much for your kind words and thoughtful recommendation! 😊
We’re happy to hear that our team was responsive and helpful when you needed support. Providing fast and reliable assistance is our top priority, and we’re always here if anything comes up again.
Thanks again for choosing us!
— The MooseDesk Team.
Very responsive customer support! App gave us what we needed.
Have a fantastic day,
We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Regards,
MooseDesk Support Team.
Riley was awesome helpful and responsive to help me with some customization - even it was weekend. Very satisfied with app and service!
We couldn't express how thankful we are to accompany you in your business. Thanks to your precious feedback, we would definitely work harder to improve our app and develop more interesting features for our customers.
Should you need our further assistance, please feel free to contact us via our live chat or email us. It's our pleasure to support you!
Best regards,
Moosedesk Support Team.
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk