MooseDesk FAQ & Helpdesk

MooseDesk FAQ & Helpdesk

Built for Shopify

리뷰 (39)

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2024년 6월 4일

Supporto ultra competente e disponibile a risolvere i problemi.
Attualmente sono contento di questa app gratuita!

3Digital | Droni e Stampanti 3D
이탈리아
앱 사용 기간 대략 1개월
2023년 12월 23일

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
미국
앱 사용 기간 6일
답글 MOOSE INNOVATIONS INC.개 2024년 1월 31일

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

2024년 2월 17일

Nice app. Tom is so supportive!

BuyHub express
영국
앱 사용 기간 23일
답글 MOOSE INNOVATIONS INC.개 2024년 2월 23일

Hi there,

Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Thank you so much

MooseDesk Team

2024년 1월 26일

This app is easy to use and the service is great. recommend!

MOUGG eBikes
독일
앱 사용 기간 16일
답글 MOOSE INNOVATIONS INC.개 2024년 2월 1일

Hi buddy!

Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. While exploring MooseDesk, please do not hesitate to share any suggestions you might have to improve the app. We are all ears to the ideas from our users!

Besides that, feel free to reach out to us if you run into any difficulties. We are always here to help you out.

Take care!
MooseDesk Support Team

2023년 11월 16일

The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.

Congratulations guys!

Leve de Tudo
브라질
앱 사용 기간 3개월
답글 MOOSE INNOVATIONS INC.개 2023년 11월 27일

Hi Leve de Tudo,

We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.

Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!

Wishing you a fantastic day ahead, and take care.

MooseDesk Team

2023년 11월 21일

This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.

Aethia Watch Company, LLC
미국
앱 사용 기간 2일
답글 MOOSE INNOVATIONS INC.개 2023년 11월 27일

Hi Aethia,

Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.

We will keep on improving our services for you and MooseDesk users. In the meantime, should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here to assist you at all times!

Wishing you a fantastic day and take care.

MooseDesk Team

2024년 6월 11일

I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.

CubCam
오스트레일리아
앱 사용 기간 대략 1개월
2024년 5월 20일

MAESTRON
인도
앱 사용 기간 대략 1시간
답글 MOOSE INNOVATIONS INC.개 2024년 5월 22일

Hi MAESTRON,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

2024년 5월 16일

Pure Female
스웨덴
앱 사용 기간 대략 1시간
답글 MOOSE INNOVATIONS INC.개 2024년 5월 22일

Hi there,

Thank you so much for your 5-star review! You have motivated us to do better and better to serve such valued customer like you. If you have any suggestions or feedback to help us improve even further, please don't hesitate to share. Thanks again for your support!

MooseDesk Team