Moose: Live Chat FAQ Whatsapp
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This is hands-down the best app for managing customer support! I really like that everything is FREE! Plus the support from Anne is superb. She is always on time ready to answer all my questions promptly. If you are looking for the best FREE Shopify app for managing your customer support channel, look no further - Moose is the way to go!
Dear STRONGIT SHOP Team,
We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again.
If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority!
Anne from MooseDesk Team
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk
Amazing app and functionalities. It has a lot of features in one. You only need this app for everything. Plus the support team is very responsive and cooperative
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!
It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.
Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!
Try it out if you want to level up your customer service!
Hi Meteor Fashion,
We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.
Sincerely,
Anne from MooseDesk
This app is very intuitive and easy to use. Additionally, the help desk always responds kindly whenever I make an inquiry.
Love this app! Its amazing app and a lot of functionalities. The support MIA from MooseDesk is very helpful to setup my need and quick to resolve my issue.
Thanks a ton to your sincere feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you.
All the best,
Mia from MooseDesk Team.
Great app all in one
Questa app a tutte le funzioni che cercavo, e l'assistenza è sempre pronta ad aiutarti nel settare e personalizzare gli strumenti che offre, ottima app.
Siamo così felici di averti tra i clienti stimati di MooseDesk! La tua recensione a 5 stelle significa molto per noi e ci motiva a continuare a impegnarci per l'eccellenza. Sono clienti come te che rendono tutti i nostri sforzi meritevoli.
Thomas - MooseDesk Team
Enfin une appli géniale et... gratuite ! le chat est ultra réactif et fiable ! un pur bonheur ! merci Riley pour votre patience !
We're so happy to hear you're loving the app. It’s great to know the live chat has been helpful and reliable for you.
Riley sends a big thank you for your kind shoutout — your patience and positivity made it a joy to assist you!