Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Recensioner (118)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
3 juli 2024

you have really a great supporting team... impressive!!!

Easy Shopping Villa
Indien
Ungefär en månad användning av appen
MOOSE INNOVATIONS INC. svarade 14 juli 2024

Hi Easy Shopping Villa,

Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.

Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.

Anne from MooseDesk Support Team

1 september 2024

Awsome app and very fast support. Love it!

Nutri.se
Sverige
2 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 29 september 2024

Hi there,

Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. Your feedback is invaluable as we strive to improve.

Wishing you a fantastic day!

MooseDesk Support Team

24 juli 2024

This software is absolutely great! The team was very helpful in answering inquiries and also allowed for some customization to cater it perfectly to my business. I would highly recommend this to everyone in need of a Help Desk solution.

Electric Parts Depot
Kanada
7 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 augusti 2024

Hi Akii

We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Regards,
Mina from MooseDesk Support Team

23 juli 2024

Absolutely thrilled with my experience using Moose: Live Chat, FAQ Helpdesk! The support team is incredibly responsive and knowledgeable, always going above and beyond to ensure any issues or questions are resolved promptly. Their dedication to customer satisfaction is evident in every interaction, making the process of getting help seamless and stress-free. It's clear that the team is passionate about their work and truly values their users.

The app itself is highly customisable, allowing us to tailor it perfectly to fit our specific needs. From tweaking the chat interface to setting up detailed FAQs, every feature is designed with user convenience in mind. The intuitive design and powerful functionality have significantly improved our customer support operations. Moose: Live Chat, FAQ Helpdesk, coupled with its outstanding support team, has been a game-changer for our business. Highly recommended!

NOMICA
Australien
7 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 augusti 2024

Hi Oscar,

I have shared your reviews in to our colleagues as well. We thank you so much for spending your precious time to write for us such detailed review. It really makes our day.

Let's always support and yapping like what we are now haha.

Wish you everything good,
Anne and literally our whole MooseDesk Team

1 juli 2024

The support team has been excellent, even though we're on different continents they have been quick to answer my questions which went beyond their robust FAQ and help videos. Set up has been very intuitive.

Enjoy Better Coffee & Tea
USA
26 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 14 juli 2024

Hi Enjoy Better Coffee & Tea

Thank you so much for your kind words! We're thrilled to hear that you're finding Moosedesk beneficial for your Shopify store. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

Jason from MooseDesk Support Team

25 september 2024

So far, so good. Impeccable customer service! That's 5 stars alone, especially for a new business. I look forward to new features they add to this app.

BB Boutique & Co.
USA
En dag användning av appen
MOOSE INNOVATIONS INC. svarade 29 september 2024

Hi Latia,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
Riley from MooseDesk Team

5 augusti 2024

Just getting started with the app, but it looks promising. I needed some help and they were fast to respond and solve an issue that I brought up. They seem very helpful and friendly. Recommend!

BulkSchoolSupplies.com
USA
3 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 september 2024

Greetings BulkSchoolSupplies!

Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email when you need us.

We will be there for you :D

31 juli 2024

My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!

Everythings Outdoors
USA
3 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 1 september 2024

Have a fantastic day,

We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team

5 september 2024

awesome support - mina was very helpful. i reccomend

kebites
Storbritannien
Ungefär 24 timmar användning av appen
MOOSE INNOVATIONS INC. svarade 29 september 2024

Hi kebites

We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.

Best,
Mina from MooseDesk Team.

18 september 2024

Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems

CVKETEL.NL
Nederländerna
Ungefär 18 timmar användning av appen
MOOSE INNOVATIONS INC. svarade 29 september 2024

Hi CVKETEL.NL Team

It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort to further enhancing our application due to your enthusiasm.

If you want assistance, you can contact us by live chat or email at email. We are delighted to have the opportunity to help you!

All the best,
Mina from MooseDesk Team.