Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Recensioner (154)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
29 september 2024

nice support team and easy to use

myjewelrydesigners
USA
Ungefär en timme användning av appen
MOOSE INNOVATIONS INC. svarade 30 oktober 2024

Hi dear,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

Sincerely,
Anne from MooseDesk Team

23 september 2024

sehr gute widget und support mit sam sehr schnell und freundlich

irispixx.com
Tyskland
13 dagar användning av appen
MOOSE INNOVATIONS INC. svarade 29 september 2024

Hallo Irispixx,

Vielen Dank für Ihre fantastische 5-Sterne-Bewertung! Wir freuen uns sehr, dass unsere App Ihre Erwartungen erfüllt und Ihrem Unternehmen geholfen hat. Ihr Feedback ist für uns unglaublich wertvoll und motiviert unser Team, sich weiterhin zu verbessern. Wenn Sie jemals Unterstützung benötigen oder Vorschläge haben, zögern Sie nicht, uns zu kontaktieren. Wir sind immer für Sie da!

Mit freundlichen Grüßen,
Sam - MooseDesk Support-Team

3 juli 2024

you have really a great supporting team... impressive!!!

Easy Shopping Villa
Indien
Ungefär en månad användning av appen
MOOSE INNOVATIONS INC. svarade 14 juli 2024

Hi Easy Shopping Villa,

Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.

Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.

Anne from MooseDesk Support Team

13 maj 2024

Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.

avis-demo
USA
3 månader användning av appen
MOOSE INNOVATIONS INC. svarade 22 maj 2024

Hi Avis,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

4 oktober 2024

Good support on the app

Buddy's Watch Parts
Belgien
Ungefär en timme användning av appen
MOOSE INNOVATIONS INC. svarade 30 oktober 2024

Hi there

We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.

Best,
Anne from MooseDesk Team.

31 oktober 2024

Nice and fast chat!

MuchSim
Hongkong SAR
Ungefär en timme användning av appen
15 oktober 2024

sam good

Royal shark
Indien
Ungefär 22 timmar användning av appen
MOOSE INNOVATIONS INC. svarade 30 oktober 2024

Hi Royal Shark,

Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit.

We appreciate your support,
Sam from MooseDesk

11 april 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
USA
3 månader användning av appen
MOOSE INNOVATIONS INC. svarade 22 april 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

21 juni 2024

Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.

Ark Colour Design - Retail
Storbritannien
Ungefär 21 timmar användning av appen
MOOSE INNOVATIONS INC. svarade 14 juli 2024

Hi Ark Colour Design - Retail,

Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Sam from MooseDesk Team

16 augusti 2024

SO far, so good. Very very helpful and responsive.

Sodd Ocks
Storbritannien
Ungefär en timme användning av appen
MOOSE INNOVATIONS INC. svarade 1 september 2024

Good day Sodd Ocks,

Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you!

Best wishes,
Mina from MooseDesk Team