Moose: Live Chat WhatsApp, FAQ
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It is good application, I like it and integerated it in my platform on Day1
Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)
Hi Team Charming Beads,
Thank you so much for your fantastic 5-star review! We're delighted to know that our app has been helpful for your business. Your support and feedback mean the world to us and inspire us to keep improving. If you ever need any help or have suggestions, please don’t hesitate to reach out. We’re here to assist you every step of the way!
Best regards,
MooseDesk Support Team
So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!
Hi The Hay Expert,
Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon!
Sincerely,
Anne from MooseDesk
App looks great, still in early dev but main features are there. What sets this apart is their customer service which is amazing and are there to help you all the way. Big thanks to Riley!
Hello dear,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team
Sam was very helpful when responding to my queries. The team was also very quick to implement the changes I requested for. Highly recommend!
Hi Bloomsbury Bakers,
Thank you for highlighting how much you enjoyed our customer service! Your feedback is invaluable, and we're delighted it met your expectations. We'll be sure to share your kind words with our team.
Thanks again for being part of our community,
Sam from MooseDesk
So far, so good. Impeccable customer service! That's 5 stars alone, especially for a new business. I look forward to new features they add to this app.
Hi Latia,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Riley from MooseDesk Team
Compared to only two other helpdesk options in the app store, this one has the most responsive support team. The features are key and the team is welcoming and open to new ideas if you need a lil tweek or mod. The price of FREE is Ultra-awesome but Its a matter of time before they start charging for this. Yet with the support you get and how close they make it match to your requirements, it will be worth it.
Hi 7OH+ Team,
Thanks a ton to your sincere feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you.
All the best,
Anne from MooseDesk Team
Thank you very much for helping me to be the best at every moment of the day and night. Greetings to your strong team
All of them demonstrate an incredible level of helpfulness, warmth, and enthusiasm for this app. It operates seamlessly and effectively, delivering exceptional performance and user experience that exceeds expectations.
Hi Nirvana Team,
Though we cannot work together anymore, we are all so grateful for your kind review. We will work hard to become better and better. Hoping that we will meet your team again - using MooseDesk.
Cannot thank you enough for your time with us,
Anne from MooseDesk Team
I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.
Hi Owen, it's Mia here
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
Mia from MooseDesk