Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

评论 (182)

整体评分
5
每个评分等级的数量
  • 99% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年3月28日

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys
意大利
大约2个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月31日

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

2024年4月6日

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
加拿大
27天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年4月22日

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

2024年4月14日

Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.

Wadi Sadi
阿拉伯联合酋长国
17天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年4月22日

Hi Wadi Sadi,

We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.

Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!

2024年4月23日

Great support during set up and they offer demo calls which are one to one help and tutorial sessions to resolve any issues you may have.

ShowerSpaah
英国
10天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年5月22日

Hi ShowerSpaah!

It's great to know that you appreciate our commitment to providing personalized support! We understand the importance of offering demo calls and one-to-one tutorials to ensure a smooth setup process. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

MooseDesk Team

2023年11月16日

The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.

Congratulations guys!

Leve de Tudo
巴西
3个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2023年11月27日

Hi Leve de Tudo,

We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.

Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!

Wishing you a fantastic day ahead, and take care.

MooseDesk Team

2023年12月5日

This is the best app for me, 100/10 - support, Tons of features which even paid apps don't provide, easy interface, Fast updates, as of now when i am using it, it's absolutely free and getting this for free is too Good! The team is doing great! Keep Going, i would like a life chat feature for the widget but even without it its great and i hope the feature will be announced very soon! :)

A2Z HEAVEN
印度
3个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年1月31日

Hi buddy!

Thank you so much for your compliment and becoming one of our very first early birds to try out MooseDesk. Your feedback really inspires us to continue developing the app and adding more awesome features in the near future.

We are also excited to inform you that the Live Chat feature is also coming in the early of March 2024 so stay tuned for new updates from us!

Other than that, don’t hesitate to reach out whenever you run into any difficulties, we are here to help.

All the best!
MooseDesk Support Team

2024年3月10日

The team at MooseDesk are straight up awesome. The representative i spoke with Anne was above and beyond more then helpful. They are super friendly, attentive and willing to help with anything. I needed a function customized for my site and they had someone from the development team create it for me right away.

The app is amazing, the team is awesome and i highly recommend it to anyone needing a helpdesk system on their site and i look forward to working with them in the future!

We-Fixit
美国
大约1个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月31日

Hi Skyler,

I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience. The new features are going to be released soon, stay tuned for new updates Thank you for your support and for helping us improve our offerings

Best regards,
Anne from MooseDesk Support Team

2024年5月21日

I installed this app in my second store. The support team is amazing and responds quickly. The app works without problems and saves me a lot of time. One of the best apps in this category.

Ortoflex
波兰
大约15小时 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年5月22日

Hi Ortoflex,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

MooseDesk Team

2024年4月2日

Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app

Ball Mason Australia
澳大利亚
19天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年4月22日

Hi Ball Mason,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

2024年3月3日

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
加拿大
20天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月10日

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

From MooseDesk Team