Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

评论 (252)

整体评分
5
每个评分等级的数量
  • 99% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年3月29日

This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!

EverWolf
美国
10天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月31日

Hi EverWolf,

Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Anne from MooseDesk Support Team

From MooseDesk Team"

2024年7月10日

Great app, polite and effective support

AvantFact
波兰
7个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年7月19日

Dear AvantFact,

Thank you so much for your wonderful 5-star review! Your kind words truly brighten our day. Rest assured that we will try our best to maintain your satisfaction

Looking forward to serving you again soon!

MooseDesk Team

2024年5月2日

This is an incredible tool and the support and service is outstanding. The App itself is fairly new and they are adding new features and tools all the time. It's only getting better and better. I have to stress again, I have never experienced such quick and personal service. AMAZING!

EvriGard
澳大利亚
1天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年5月22日

Hi EvriGard,

Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.

Our team is always dedicated to providing exceptional service and top-notch product, and your kind words confirm we're on the right track

Thank you once again. If there's ever anything we can do to further enhance your experience, please don't hesitate to reach out!

Sincerely,
MooseDesk Team

2024年4月6日

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
加拿大
27天 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年4月22日

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

2024年9月5日

awesome support - mina was very helpful. i reccomend

kebites
英国
大约24小时 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年9月29日

Hi kebites

We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.

Best,
Mina from MooseDesk Team.

2024年10月20日

outstanding service and great functionalities

Makerlab Electronics
菲律宾
大约2小时 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年10月30日

Hi Makerlab Electronics ,

Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users.

If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Anne from MooseDesk Support Team

2024年3月9日

Easy to use, excellent customer service, development engineers also helped us solve problems during non-service hours. Although we did not adopt this application as a solution in the end, it did provide a good experience overall.

貓菓子 MAO KUE TSI
台湾
大约24小时 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月31日

Dear 貓菓子 MAO KUE TSI,

We're delighted to receive your 5-star review! Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. While we understand our app needs improvement to be your go-to solution, we're grateful for your positive experience overall. Your feedback is invaluable as we strive to improve.

Wishing you a fantastic day!

Jason from MooseDesk Support Team

2024年10月4日

Good support on the app

Buddy's Watch Parts
比利时
大约1小时 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年10月30日

Hi there

We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.

Best,
Anne from MooseDesk Team.

2024年3月28日

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys
意大利
大约2个月 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月31日

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

2024年3月7日

Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.

Goods Nova
美国
大约10小时 人在使用应用
MOOSE INNOVATIONS INC.已回复 2024年3月10日

Dear Goods Nova,

Thank you so much for taking the time to leave us such a fantastic 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our app and service.

MooseDesk will try as best as we can to be proudly your go-to customer service app. It's our pleasure to serve you. Please feel free to hit us up anytime. We are happy to assist you.

Once again, thank you so much!

MooseDesk Team :)