Moose: Live Chat FAQ Whatsapp
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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按评分
My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.
Hi there,
Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!
Anne from MooseDesk
Very easy App to use. Quick response from support! Very helpful and patient! Solved my issue in less than 5 minutes!
Hi there,
Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you had such a positive experience with us. Your kind words truly motivate our team to keep delivering excellence every step of the way.
If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We look forward to serving you again soon!
Warm regards,
Anne
Super perfert Service,
Very good ...
Perfect again
Hi ModernArts Team
Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.
We’re here whenever you need us and look forward to serving you again soon!
With love,
Mina from MooseDesk Team
I loved this app: LiveChat, WhatsApp, Ticket Raising, and Order Tracking. And the best part: It's FREE. Yes, you heard it right. It's the best one, which we are exploring now.
Their support is also very quick and get things done very fast. We had a customized live chat option for particular hours and they did it overnight.
Highly Recommended.
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
It was quick and easy. I had little trouble setting it up and when I did, I contacted them and they got back to me so quickly.
Hi Tough As Iron,
We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again.
If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority!
With appreciation,
MooseDesk Team
The customer service team at Moose: Live Chat is great. I worked with Anne to customize my chat widget to suit my brand perfectly. They were fast to reply and we were able to organize customizations quickly. I recommend them.
Hi Pure Organic Vitamins,
Thank you so much for this glowing review! We’re thrilled to hear that you had such a fantastic experience. Your support and trust in us mean everything, and we’ll continue doing our best to keep delivering quality service. Please don’t hesitate to reach out if there’s anything we can assist you with in the future!
Best,
Anne from MooseDesk
Amazing app and functionalities. It has a lot of features in one. You only need this app for everything. Plus the support team is very responsive and cooperative
Really the best chat box and also does the work better than my expecations . Anne , did really helped a lot ; really one of the best customer service and are very fast in replying.
Hi dear,
Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.
We’re here whenever you need us and look forward to serving you again soon!
Sincerely,
Anne from MooseDesk
Great Support. Easy to access. Suggest this app to everyone.
I have a great experience with the advisors. They are very helpful and quick to resolve any issues you may be having. I recommend Moose.
Hi dear,
We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future!
Sincerely,
Anne from MooseDesk