Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.
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you have really a great supporting team... impressive!!!
Hi Easy Shopping Villa,
Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.
Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.
Anne from MooseDesk Support Team
So far everything is working really well, customer service is top notch, very fast, helpful and pretty much helped us with everything we needed!
Hi QwertyKey,
It's Jason here. Thank you so much for your wonderful review! We're thrilled to hear that everything is working well for you and that our customer service team was able to assist you quickly and effectively. Your satisfaction is our top priority, and we're always here to help with anything you need. We appreciate your support and look forward to continuing to serve you!
Jason from MooseDesk Support Team
Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.
Hi Ark Colour Design - Retail,
Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.
If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.
We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.
Thanks again for choosing MooseDesk!
Sam from MooseDesk Team
Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.
Hi Daniel, thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.
Rest assured that we will work harder to bring the best product to you :)
Anne from MooseDesk Support Team
Great
Good day to you,
We couldn't be happier to have met your expectations with our app and services! Our app will definitely improve thanks to your support.
If you have any questions or concerns, feel free to contact us by live chat or email.
Best wishes,
Mina from MooseDesk Team
Great app!!
Hi Poster Peak,
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback motivates us to keep improving and providing the best service possible.
If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing us and for being a valued customer.
Best regards,
Sam from MooseDesk Support Team
Great support
Good day to you!
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email.
All the best,
Mina from MooseDesk Team
Suporte fantástico. Recomendo a todos.
Fácil de usar, intuitivo e eles nos ajudam demais.
Sem dúvidas um dos melhores suportes que já recebi.
Finally an app that is easy to set up and does everything I was looking for. The support team is really helpful. 10/10
Hi Furlok,
Thank you so much for your fantastic review! We're delighted to hear that you found MooseDesk easy to set up and that it meets all your needs. Our support team is always here to help, and it's great to know they've been helpful to you. Your 10/10 rating means a lot to us. If you ever need anything else, don't hesitate to reach out.
MooseDesk Team
绝对是我用过最好用的免费live chat插件，强烈推荐！
嗨，世豪杨，非常感谢您抽出时间为我们留下精彩的五星评价。您的善意言语确实让我们的一天变得明亮起来。我们很高兴听到您喜欢我们的服务。如果您有更多反馈或建议，请随时分享。
MooseDesk 的 Anne