Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Preisgestaltung
Preis: Kostenlos
Highlights
Direkter Zugriff im Shopify-Adminbereich
Kompatibel mit den neuesten Themes
Bewertung
5,0 (162)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ templates, helpdesk. Mobile-ready

MooseDesk: Your all-in-one customer support hub. Provide instant responses via livechat, email and multiple social media channels: Facebook, Instagram, Messenger, WhatsApp. Equip your store with self-service features: FAQ pages, FAQ in widget, Order Tracking, reducing your workload while satisfying customers. Customize widget to match your brand style. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

MooseDesk: Your all-in-one customer support hub. Provide instant responses via livechat, email and multiple social media channels: Facebook, Instagram, Messenger, WhatsApp. Equip your store with self-service features: FAQ pages, FAQ in widget, Order Tracking, reducing your workload while satisfying customers. Customize widget to match your brand style. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! mehr
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram & more
  • Mobile app: Stay alert with sound notifications. Reply to customers on-the-go
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
  • Order management: Create order in app, Tracking Order integration, delivery date

Enthält unübersetzten Text

Übersetzung anzeigen
Highlights
Direkter Zugriff im Shopify-Adminbereich
Kompatibel mit den neuesten Themes

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat

Kategorien

Nachrichten in Echtzeit

Live-Chat, Chat per E-Mail, Datei-Uploads, Push-Benachrichtigungen, Agentstatistiken, Kundeneinblicke

Automatisierte Antworten

FAQs, Begrüßungen, Transkript senden

Anpassung

Farbe und Schriftart, Emojis und Sticker, Chatfenster, Geschäftszeiten, Begrüßungsnachrichten, Chatschaltflächen, Tagging, Chatzuweisung, Agentavatar

Bearbeitungstools

Rich-Text-Editor, Benutzerdefinierte URL

Anzeigeoptionen

Benutzerdefinierte Vorlagen, Produktseite, FAQ-Seite, Kundenfeedback

Rezensionen (161)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 99 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
31. Oktober 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
Indien
7 tage mit der App
22. September 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
Frankreich
29 tage mit der App
MOOSE INNOVATIONS INC. hat geantwortet 29. September 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

4. September 2024

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Paraenzi
Indien
12 tage mit der App
MOOSE INNOVATIONS INC. hat geantwortet 29. September 2024

Hi Paraenzi Team,

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Mina from MooseDesk Team

24. September 2024

I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything.

The app works pretty good. 100% go for it!

My Store
Italien
25 tage mit der App
MOOSE INNOVATIONS INC. hat geantwortet 29. September 2024

Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support when you need us.

We will be there for you :D
Mina from MooseDesk Team

5. August 2024

So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team

HTNetwork
Vereinigtes Königreich
5 monate mit der App
MOOSE INNOVATIONS INC. hat geantwortet 19. August 2024

Hi Wendy,

We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!

Anne from MooseDesk Team

Support

MOOSE INNOVATIONS INC. kann alle Fragen beantworten, die du zu Moose: Live Chat WhatsApp, FAQ hast.

Entwickler

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

Eingeführt

22. August 2023

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