Moose: Live Chat WhatsApp, FAQ
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
- Preisgestaltung
-
Preis: Kostenlos
- Highlights
- Kompatibel mit den neuesten Themes
- Bewertung
- 5,0 (120)
- Entwickler
- MOOSE INNOVATIONS INC.
Vorgestellte Bildergalerie
Omnichannel-Support-Hub: WhatsApp-Button, Live-Chat, Helpdesk und anpassbare FAQ-Vorlagen
MooseDesk: Ihr All-in-One-Kundensupport-Hub. Chatten Sie in Echtzeit mit Käufern über WhatsApp-Button, Live-Chat, E-Mail, Helpdesk sowohl über Desktop als auch mobil. Ermöglichen Sie Kunden Selbstbedienungsfunktionen wie FAQ-Seiten, Widget-FAQ und erweitertes Bestelltracking - reduzieren Sie Ihre Arbeitsbelastung und bieten Sie schnelleren Support. Passen Sie das Widget mühelos an. Unterstützen Sie Kunden jederzeit und überall mit unserer mobilfreundlichen Version. Einrichtung in 5 Minuten. Schneller und einfacher Kundensupport mit MooseDesk!
- Omnichannel: WhatsApp-Button, Live-Chat, Facebook, Messenger, Helpdesk
- WhatsApp-Button: Direkt zur WhatsApp-Mobile-App oder Desktop, anpassbare Symbole
- Mobilfreundliche Version: Verwalten Sie alle Tickets und Live-Chats auf Ihrem Mobiltelefon
- FAQ-Builder: Vorgefertigte FAQ- & Kontaktvorlagen, Produkt-FAQ. 1-Klick-Einrichtung
- Selbstbedienung: FAQ im Widget, Bestellverfolgung mit Bestellstatuskarte & Zeitachse
Enthält automatisch übersetzten Text
- Highlights
- Kompatibel mit den neuesten Themes
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
WhatsApp, Email, Live Chat, Tracking MoreAlle Funktionen
Bearbeitungstools
- Rich-Text-Editor
- Benutzerdefinierte URL
Anzeigeoptionen
- Benutzerdefinierte Vorlagen
- Produktseite
- FAQ-Seite
- Kundenfeedback
Nachrichten in Echtzeit
- Live-Chat
- Chat per E-Mail
- Datei-Uploads
- Push-Benachrichtigungen
- Agentstatistiken
- Kundeneinblicke
Automatisierte Antworten
- FAQs
- Begrüßungen
- Transkript senden
Anpassung
- Farbe und Schriftart
- Emojis und Sticker
- Chatfenster
- Geschäftszeiten
- Begrüßungsnachrichten
- Chatschaltflächen
- Tagging
- Chatzuweisung
- Agentavatar
Bearbeitungstools
Anzeigeoptionen
Nachrichten in Echtzeit
Automatisierte Antworten
Anpassung
Rezensionen (120)
- 100 % der Bewertungen sind 5 Sterne
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0 % der Bewertungen sind 4 Sterne
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0 % der Bewertungen sind 3 Sterne
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0 % der Bewertungen sind 2 Sterne
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0 % der Bewertungen sind 1 Sterne
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Mina from MooseDesk Team
Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!
Hi Andre,
Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.
Rest assured that we will work harder to bring the best product to you :)
Anne from MooseDesk Support Team
Support
MOOSE INNOVATIONS INC. kann alle Fragen beantworten, die du zu Moose: Live Chat WhatsApp, FAQ hast.
Entwickler
Ressourcen
Eingeführt
22. August 2023
Empfohlen in
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