![Moose: Live Chat, FAQ Helpdesk](https://cdn.shopify.com/app-store/listing_images/d2676c33fa9d7ec9e2284b03d6a4d0bb/icon/CMiP-dXQ9v8CEAE=.png)
Moose: Live Chat, FAQ Helpdesk
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
- Precios
-
Precio: gratis
- Características
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
- Calificación
- 5,0 (77)
- Desarrollador
- MOOSE INNOVATIONS INC.
Galería de imágenes destacadas
![MooseDesk omnichannel support helpdesk live chat app](https://cdn.shopify.com/app-store/listing_images/d2676c33fa9d7ec9e2284b03d6a4d0bb/promotional_image/CIvuwv_63IcDEAE=.png?height=720&width=1280)
Omnichannel support: Live Chat, Helpdesk, Whatsapp button, FAQ page, FAQ Order tracking widget
All-in-one customer support solution: Livechat, Ticket Helpdesk, WhatsApp button, FAQ page, FAQ widget, Order tracking widget, and more! Ensure you never miss a message and deliver rapid resolutions across multiple channels. Empower your customers with 24/7 self-service options through intuitive FAQ page and self-service widget. All setup in 5 minutes. Support customer easier, better, faster with MooseDesk!
- Omnichannel: Live chat, Ticket Helpdesk, Whatsapp button,...
- FAQ Builder: Pre-built FAQ & Contact Us template. 1-click set-up
- Branded self-service: FAQ in widget, Order tracking, ...
- Order management: Order status, date & time, paid amount, manage returns
- 24/7 support availability: Round-the-clock service even in different time zones
Contiene texto sin traducir
- Características
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
Herramientas de edición
Opciones de muestra
Mensajería en tiempo real
Respuestas automatizadas
Personalización
Fecha de lanzamiento
22 de agosto de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Funciona con
WhatsApp, Email, Live ChatReseñas (77)
- El 100% de las calificaciones son de 5 estrellas
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El 0% de las calificaciones son de 4 estrellas
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El 0% de las calificaciones son de 3 estrellas
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El 0% de las calificaciones son de 2 estrellas
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El 0% de las calificaciones son de 1 estrellas
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.
Hi Terry,
Thank you so much for your kind words and for always being the one of the best customer we have ever had. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
MooseDesk Support Team
We started looking for a sort of all in one inbound chat and customer support ticketing system - and BAM! There was Moosedesk standing by to solve most of what we were looking for.
We haven't yet migrated completely to MD. It will be a bit of work and training getting all of our people up to speed with the new (and better) solutions, but it will be worth it.
Hi Bee Supply,
Thank you so much for your 5-star review! Your feedback is incredibly important to us, and we’re delighted that you had a wonderful experience. Your support means everything.
Hope to serve you again soon!
MooseDesk Team
The App is great and the customer service is out of this world. I have never seen such resposiveness and willingness to help. They have done several customisations within a few hours and always ready to tweak things when needed. I am loving using the App and it's exciting to see the new features they keep releasing. Thank you guys!
Hi Ollie+Zara,
Thank you so much for your fantastic review! We're thrilled to hear that you love the app and have had such a positive experience with our customer service team.
We're always here to assist with any customizations and tweaks you need. Your excitement about our new features is incredibly motivating for us. Thank you for your kind words and continued support!
Jason from MooseDesk Support Team
The support team has been excellent, even though we're on different continents they have been quick to answer my questions which went beyond their robust FAQ and help videos. Set up has been very intuitive.
Hi Enjoy Better Coffee & Tea
Thank you so much for your kind words! We're thrilled to hear that you're finding Moosedesk beneficial for your Shopify store. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
Jason from MooseDesk Support Team
Soporte técnico
MOOSE INNOVATIONS INC. puede responder cualquier pregunta que tengas sobre Moose: Live Chat, FAQ Helpdesk.
Desarrollador
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Se destaca en
Ofrece una excelente atención al cliente
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