Moose: Live Chat FAQ Whatsapp
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
- Precios
-
Gratis
- Popular en tiendas como la tuya
- Ubicadas en Estados Unidos
- Características
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
- Calificación
- 5,0 (296)
- Desarrollador
- MOOSE INNOVATIONS INC.
Galería de imágenes destacadas
Centro de soporte omnicanal: chat en vivo, Whatsapp, Messenger, FAQ y widget multilingüe. Listo para móviles
Tu centro de soporte al cliente todo en uno. Proporciona respuestas instantáneas a través de chat en vivo, correo electrónico y canales de redes sociales: WhatsApp, Messenger, Instagram, etc. Centraliza los chats de Messenger y otros canales en Moose Inbox. Soporte en cualquier idioma con un widget de traducción impulsado por IA. Mejora el autoservicio con páginas de preguntas frecuentes, preguntas frecuentes en el widget, seguimiento de pedidos. No más estar sentado en un escritorio todo el día. Chatea con los clientes en cualquier lugar y en cualquier momento con nuestra aplicación móvil. ¡Prueba el soporte al cliente sin esfuerzo con MooseDesk!
- Omnicanal: Gestiona páginas de chat en vivo, FAQ y Contáctanos, correo electrónico, helpdesk en 1 aplicación
- Botón de redirección: Facebook, WhatsApp, Messenger, Instagram, Calendly, Teléfono, etc.
- Botón de WhatsApp: Personaliza los íconos de WhatsApp y prellena el mensaje de WhatsApp
- Autoservicio multilingüe: Rastrea pedidos y busca en FAQ con traducción impulsada por IA
- Constructor de FAQ: Plantillas de FAQ y Contáctanos preconstruidas, FAQ de productos. Configuración con un clic
Contiene texto traducido automáticamente
- Popular en tiendas como la tuya
- Ubicadas en Estados Unidos
- Características
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Live Chat
- Livechat
- Messenger
Categorías
Mensajería en tiempo real
Respuestas automatizadas
Reseñas (296)
When I had some trouble during the initial setup, I reached out via chat, and the support team responded super quickly! The customer support is fantastic, which made me eager to keep using the app even more. I'm amazed that such a convenient tool is available for free right now. I'm super grateful—thank you so much!
Best chat service app ever.. tons of customization and super cool staff to work with. If they cannot get back to you due to time difference leave a detailed message and they will respond back to you the following day with the fix or resolve advice.
Thank you very much,
We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D
If you require assistance, please contact us via Live Chat or email.
Have a wonderful day!
MooseDesk Team.
So many online chat options to consider. We've used zendesk for years and cost just continued to rise. We are a small business <5 staff, zendesk too expensive. Switch to Moosedesk about 8 weeks ago. Everything to date has been great. Excellent service from Mia and now we're not paying for online chat. Win-win.
Hi there,
Thank you so much for your kind words!
It truly means a lot to us that MooseDesk has been a great fit for your team. We know how important it is to find the right tools and we’re so happy to hear that everything has been smooth so far.
Mia was absolutely delighted to assist you, and she sends her thanks as well! 💛
We’re here anytime you need a hand — and we’re excited to keep supporting your journey.
Warmest regards,
The MooseDesk Team.
I'm mainly using MooseDesk to manage my FAQ section. The app is generally easy to use and convenient. I’m currently on a free beta version, so I understand that not everything is fully polished yet.
I did run into a bug when adding a new question — it broke the formatting (fonts, bold text, etc.). Support eventually fixed it, but the time zone delay made the whole process a bit frustrating. Since then, I've been hesitant to make further edits.
That said, the tool shows promise, and I’ll likely use it for more features in the future. I’d recommend it to store owners looking for a simple FAQ solution, keeping in mind that a few improvements are still needed.
Hi dear,
Thank you, Kandix, for taking the time to leave such a thoughtful and constructive review. ❤️
We’re glad MooseDesk has been helpful for managing your FAQ and truly appreciate you being part of our beta journey.
We're really sorry for the formatting bug you encountered earlier — and we completely understand how frustrating the delay must have been. The issue has now been thoroughly resolved by our dev team, and we’ve implemented safeguards to prevent it from recurring. We’re also actively working to reduce timezone friction by expanding our support coverage.
Your feedback helps us grow and improve every day. We’re thrilled that you see the potential in MooseDesk, and we’d love to continue supporting you as you explore more features ahead.
Warm regards,
The MooseDesk Team.
Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts.
Finally, the support time is very helpful.
Honestly, itsa smart choice for customer services
Soporte técnico
Soporte de la aplicación proporcionado por MOOSE INNOVATIONS INC..
o visitar portal de soporte técnicoDesarrollador
Fecha de lanzamiento
22 de agosto de 2023
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