Moose: Live Chat FAQ Whatsapp
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
- Precios
-
Gratis
- Características
- Populares entre los negocios de Estados Unidos
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
- Calificación
- 5,0 (298)
- Desarrollador
- MOOSE INNOVATIONS INC.
Galería de imágenes destacadas
Centro de soporte omnicanal: chat en vivo, Whatsapp, Messenger, FAQ y widget multilingüe. Listo para móviles
Tu centro de soporte al cliente todo en uno. Proporciona respuestas instantáneas a través de chat en vivo, correo electrónico y canales de redes sociales: WhatsApp, Messenger, Instagram, etc. Centraliza los chats de Messenger y otros canales en Moose Inbox. Soporte en cualquier idioma con un widget de traducción impulsado por IA. Mejora el autoservicio con páginas de preguntas frecuentes, preguntas frecuentes en el widget, seguimiento de pedidos. No más estar sentado en un escritorio todo el día. Chatea con los clientes en cualquier lugar y en cualquier momento con nuestra aplicación móvil. ¡Prueba el soporte al cliente sin esfuerzo con MooseDesk!
- Omnicanal: Gestiona páginas de chat en vivo, FAQ y Contáctanos, correo electrónico, helpdesk en 1 aplicación
- Botón de redirección: Facebook, WhatsApp, Messenger, Instagram, Calendly, Teléfono, etc.
- Botón de WhatsApp: Personaliza los íconos de WhatsApp y prellena el mensaje de WhatsApp
- Autoservicio multilingüe: Rastrea pedidos y busca en FAQ con traducción impulsada por IA
- Constructor de FAQ: Plantillas de FAQ y Contáctanos preconstruidas, FAQ de productos. Configuración con un clic
Contiene texto traducido automáticamente
- Características
- Populares entre los negocios de Estados Unidos
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Live Chat
- Livechat
- Messenger
Categorías
Mensajería en tiempo real
Respuestas automatizadas
Reseñas (298)
Excellent Customer Support & Powerful Helpdesk Solution!
We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers.
One of the standout features is its seamless integration with Shopify, allowing us to pull up customer order details instantly, which saves our team a lot of time. The automation tools and knowledge base feature have also helped us streamline inquiries and reduce repetitive questions.
Additionally, their customer support team is fantastic—very responsive and always willing to go the extra mile to assist. It’s clear that the developers put a lot of thought into making this app efficient and easy to use.
If you're looking for a reliable and affordable helpdesk solution for your Shopify store, MooseDesk is definitely worth it! Highly recommended!
It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.
From Thomas.
Best chat service app ever.. tons of customization and super cool staff to work with. If they cannot get back to you due to time difference leave a detailed message and they will respond back to you the following day with the fix or resolve advice.
So many online chat options to consider. We've used zendesk for years and cost just continued to rise. We are a small business <5 staff, zendesk too expensive. Switch to Moosedesk about 8 weeks ago. Everything to date has been great. Excellent service from Mia and now we're not paying for online chat. Win-win.
I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!
Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.
This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Soporte técnico
Soporte de la aplicación proporcionado por MOOSE INNOVATIONS INC..
o visitar portal de soporte técnicoDesarrollador
Fecha de lanzamiento
22 de agosto de 2023
Se destaca en
Más aplicaciones como esta
