Moose: Live Chat FAQ Whatsapp
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
- Precios
-
Gratis
- Características
- Populares entre los negocios de Estados Unidos
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
- Calificación
- 5,0 (258)
- Desarrollador
- MOOSE INNOVATIONS INC.
Galería de imágenes destacadas
Centro de soporte omnicanal: chat en vivo, Whatsapp, SNS, FAQ y widget multilingüe. Listo para móviles
Tu centro de soporte al cliente todo en uno. Proporciona respuestas instantáneas a través de chat en vivo, correo electrónico y canales de redes sociales: WhatsApp, Facebook, Instagram, etc. Soporte en cualquier idioma con traducción de widget impulsada por IA. Mejora el autoservicio con páginas de preguntas frecuentes, preguntas frecuentes en el widget, seguimiento de pedidos. Crea atajos de mensajes para reducir tu carga de trabajo mientras satisfaces a los clientes. No más estar sentado en un escritorio todo el día. Chatea con los clientes en cualquier lugar y en cualquier momento con nuestra aplicación móvil. ¡Prueba el soporte al cliente sin esfuerzo con MooseDesk!
- Omnicanal: Gestiona páginas de chat en vivo, FAQ y Contáctanos, correo electrónico, helpdesk en 1 aplicación
- Botón de redirección: Facebook, WhatsApp, Messenger, Instagram, Calendly, Teléfono, etc.
- Botón de WhatsApp: Personaliza íconos de WhatsApp y prellena mensajes de WhatsApp
- Autoservicio multilingüe: Rastrea pedidos y busca en FAQ con traducción impulsada por IA
- Constructor de FAQ: Plantillas de FAQ y Contáctanos preconstruidas, FAQ de productos. Configuración con 1 clic
Contiene texto traducido automáticamente
- Características
- Populares entre los negocios de Estados Unidos
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Live Chat
- Livechat
Categorías
Mensajería en tiempo real
Respuestas automatizadas
Herramientas de edición
Reseñas (258)
Excellent Customer Support & Powerful Helpdesk Solution!
We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers.
One of the standout features is its seamless integration with Shopify, allowing us to pull up customer order details instantly, which saves our team a lot of time. The automation tools and knowledge base feature have also helped us streamline inquiries and reduce repetitive questions.
Additionally, their customer support team is fantastic—very responsive and always willing to go the extra mile to assist. It’s clear that the developers put a lot of thought into making this app efficient and easy to use.
If you're looking for a reliable and affordable helpdesk solution for your Shopify store, MooseDesk is definitely worth it! Highly recommended!
I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!
I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!
Dear Gifts For Family Online Team,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Maki from MooseDesk
Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app
Very helpful customer support. Easy to use. Would recommend!
Hi there!
Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Soporte técnico
Soporte de la aplicación proporcionado por MOOSE INNOVATIONS INC..
o visitar portal de soporte técnicoDesarrollador
Fecha de lanzamiento
22 de agosto de 2023
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