Moose: Live Chat FAQ Whatsapp
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
-
Gratuit
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 5,0 (294)
- Développeur
- MOOSE INNOVATIONS INC.
Galerie d’images vedette
Hub de support omnicanal : Chat en direct, Whatsapp, Messenger, FAQ et widget multilingue. Prêt pour mobile
Votre hub de support client tout-en-un. Fournissez des réponses instantanées via le chat en direct, l'email et les réseaux sociaux : WhatsApp, Messenger, Instagram, etc. Centralisez les chats Messenger et d'autres canaux dans Moose Inbox. Support dans n'importe quelle langue avec un widget de traduction alimenté par l'IA. Améliorez l'auto-assistance avec des pages FAQ, FAQ dans le widget, Suivi de commande. Plus besoin de rester assis à un bureau toute la journée. Discutez avec les clients n'importe où, n'importe quand avec notre application mobile. Essayez le support client sans effort avec MooseDesk !
- Omnicanal : Gérez les pages de chat en direct, FAQ et Contactez-nous, Email, Helpdesk dans 1 application
- Bouton de redirection : Facebook, WhatsApp, Messenger, Instagram, Calendly, Téléphone, etc.
- Bouton WhatsApp : Personnalisez les icônes WhatsApp et pré-remplissez le message WhatsApp
- Auto-assistance multilingue : Suivez les commandes et recherchez dans les FAQ avec une traduction alimentée par l'IA
- Constructeur de FAQ : Modèles de FAQ et de Contactez-nous préconstruits, FAQ produit. Configuration en 1 clic
Contient du texte traduit automatiquement
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Live Chat
- Livechat
- Messenger
Catégories
Messagerie en temps réel
Réponses automatisées
Avis (294)
Excellent Customer Support & Powerful Helpdesk Solution!
We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers.
One of the standout features is its seamless integration with Shopify, allowing us to pull up customer order details instantly, which saves our team a lot of time. The automation tools and knowledge base feature have also helped us streamline inquiries and reduce repetitive questions.
Additionally, their customer support team is fantastic—very responsive and always willing to go the extra mile to assist. It’s clear that the developers put a lot of thought into making this app efficient and easy to use.
If you're looking for a reliable and affordable helpdesk solution for your Shopify store, MooseDesk is definitely worth it! Highly recommended!
It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.
From Thomas.
I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!
Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.
This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!
Thank you so much for the amazing feedback. It was a real pleasure helping you out, and I’m always just a message away if you need anything else. Let’s keep things running awesomely together!
Donna from with love 💛
Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app
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Développeur
Lancement
22 août 2023
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