Moose: Live Chat WhatsApp, FAQ
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
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Prix : Gratuite
- Caractéristiques
- Fonctionne avec les thèmes les plus récents
- Note
- 5,0 (118)
- Développeur
- MOOSE INNOVATIONS INC.
Galerie d’images vedette
Hub de support omnicanal : bouton WhatsApp, Live chat, Helpdesk et modèles de FAQ personnalisables
MooseDesk : votre hub de support client tout-en-un. Discutez avec les acheteurs en temps réel via le bouton WhatsApp, Live chat, Email, Helpdesk via à la fois le bureau et le mobile. Donnez aux clients des fonctionnalités d'auto-assistance comme des pages FAQ, widget FAQ et suivi de commande avancé - réduisant votre charge de travail tout en fournissant un support plus rapide. Personnalisez le widget sans effort. Soutenez les clients à tout moment, n'importe où avec notre version mobile. Configuration en 5 minutes. Support client plus rapide et plus facile avec MooseDesk !
- Omnicanal : bouton WhatsApp, Live chat, Facebook, Messenger, Helpdesk
- Bouton WhatsApp : Direct vers l'application mobile ou de bureau WhatsApp, icônes personnalisables
- Version mobile : Gérez tous les tickets et chats en direct sur votre téléphone mobile
- Constructeur de FAQ : Modèles de FAQ et Contactez-nous préconstruits, FAQ produit. Configuration en 1 clic
- Auto-assistance : FAQ dans le widget, Suivi de commande avec carte de statut de commande et chronologie
Contient du texte traduit automatiquement
- Caractéristiques
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
WhatsApp, Email, Live Chat, Tracking MoreOutils d’édition
Options d’affichage
Messagerie en temps réel
Réponses automatisées
Personnalisation
Avis (118)
- 100 % des avis sont des avis à 5 étoiles
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0 % des avis sont des avis à 4 étoiles
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0 % des avis sont des avis à 3 étoiles
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0 % des avis sont des avis à 2 étoiles
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0 % des avis sont des avis à 1 étoiles
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Mina from MooseDesk Team
I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.
Hi Owen, it's Mia here
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
Mia from MooseDesk
Assistance
MOOSE INNOVATIONS INC. peut répondre à toutes vos questions concernant Moose: Live Chat WhatsApp, FAQ.
Développeur
Lancement
22 août 2023
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