Moose: Live Chat WhatsApp, FAQ
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
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Prix : Gratuite
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 5,0 (193)
- Développeur
- MOOSE INNOVATIONS INC.
Galerie d’images vedette
Hub de support omnicanal : Live chat, WhatsApp, SNS, FAQ et widget multilingue. Prêt pour mobile
Votre hub de support client tout-en-un. Fournissez des réponses instantanées via le chat en direct, l'email et les réseaux sociaux : Facebook, Instagram, Messenger, WhatsApp. Support dans toutes les langues avec la traduction par widget alimentée par l'IA. Améliorez l'auto-assistance avec des pages FAQ, FAQ dans le widget et suivi des commandes - réduisez votre charge de travail tout en satisfaisant les clients. Plus besoin de rester assis à un bureau toute la journée. Discutez avec les clients n'importe où, n'importe quand avec notre application mobile. Essayez le support client sans effort avec MooseDesk !
- Omnicanal : Gérez Livechat, FAQ et pages Contactez-nous, Email, Helpdesk dans 1 application
- Bouton de redirection : Facebook, WhatsApp, Messenger, Instagram, Calendly, Téléphone, etc.
- Application mobile : Restez alerté avec des notifications sonores. Répondez aux clients en déplacement
- Auto-assistance multilingue : Suivez les commandes et recherchez dans la FAQ avec la traduction alimentée par l'IA
- Constructeur de FAQ : Modèles de FAQ et Contactez-nous préconstruits, FAQ produit. Configuration en 1 clic
Contient du texte traduit automatiquement
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
WhatsApp, Email, Live Chat, Facebook, Instagram, LivechatCatégories
Outils d’édition
Options d’affichage
Messagerie en temps réel
Réponses automatisées
Avis (193)
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Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.
Sincerely,
Mina from MooseDesk Team
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk
⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!
MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.
What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.
If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!
Hi Gems Crowd,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Sam from MooseDesk
MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!
It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.
Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!
Try it out if you want to level up your customer service!
Hi Meteor Fashion,
We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.
Sincerely,
Anne from MooseDesk
My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.
Hi there,
Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!
Anne from MooseDesk
Assistance
MOOSE INNOVATIONS INC. peut répondre à toutes vos questions concernant Moose: Live Chat WhatsApp, FAQ.
Développeur
Lancement
22 août 2023
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